<div class="content-intro"><p>Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.</p> <p>This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.</p></div><p> </p> <p data-path-to-node="2"> </p> <p id="p-rc_8a16a8f6093a052e-30" data-path-to-node="2"><span data-path-to-node="2,0"><strong data-path-to-node="2,0" data-index-in-node="0">THE ROLE</strong> </span></p> <p data-path-to-node="2"><span data-path-to-node="2,0">As a <strong>Customer Success Solutions Engineer (CSSE)</strong>, you will drive technical adoption, operational readiness, and time-to-value across the Evergreen//One customer lifecycle</span><span data-path-to-node="2,2">. Serving as a founding member of our Technical Success organization, you will act as the vital connective tissue between Customer Success, Product, Technical Services, Sales, and Revenue</span><span data-path-to-node="2,4">. You will be the technical authority behind key customer relationships, transforming utilization, capacity, and performance telemetry into proactive actions that protect renewals and unlock expansion</span><span data-path-to-node="2,6">. In close partnership with Customer Success Managers and client technical leaders, you will resolve complex escalations while building scalable programs and tooling that power Everpure’s subscription growth</span><span data-path-to-node="2,8">.</span></p> <p data-path-to-node="3"><strong data-path-to-node="3" data-index-in-node="0">WHAT YOU’LL DO</strong></p> <ul> <li id="p-rc_8a16a8f6093a052e-31" data-path-to-node="4,0,0"><span data-path-to-node="4,0,0,0"><strong data-path-to-node="4,0,0,0" data-index-in-node="0">Accelerate Adoption & Time-to-Value:</strong> Own technical onboarding and operational readiness across the Evergreen//One fleet to ensure customers rapidly achieve business outcomes and reach steady-state performance</span><span data-path-to-node="4,0,0,2">.</span></li> <li id="p-rc_8a16a8f6093a052e-32" data-path-to-node="4,1,0"><span data-path-to-node="4,1,0,0"><strong data-path-to-node="4,1,0,0" data-index-in-node="0">Manage Fleet Health & Risk:</strong> Monitor enterprise storage telemetry across active customer environments, setting intervention thresholds to proactively resolve capacity, performance, and compliance risks before they impact operations</span><span data-path-to-node="4,1,0,2">.</span></li> <li id="p-rc_8a16a8f6093a052e-33" data-path-to-node="4,2,0"><span data-path-to-node="4,2,0,0"><strong data-path-to-node="4,2,0,0" data-index-in-node="0">Drive Renewals & Expansion:</strong> Deliver data-driven technical evaluations and utilization insights that inform contract milestones, identify coverage gaps, and surface expansion opportunities</span><span data-path-to-node="4,2,0,2">.</span></li> <li id="p-rc_8a16a8f6093a052e-34" data-path-to-node="4,3,0"><span data-path-to-node="4,3,0,0"><strong data-path-to-node="4,3,0,0" data-index-in-node="0">Enable Teams & Validate Capabilities:</strong> Author technical playbooks and best practices to equip Customer Success Managers and clients, while validating operational workflows for new Everpure Platform capabilities ahead of field release</span><span data-path-to-node="4,3,0,2">.</span></li> <li id="p-rc_8a16a8f6093a052e-35" data-path-to-node="4,4,0"><span data-path-to-node="4,4,0,0"><strong data-path-to-node="4,4,0,0" data-index-in-node="0">Lead Cross-Functional Escalations:</strong> Provide technical leadership during critical escalations, coordinating across Product Management, Support, and Engineering to deliver swift resolution</span><span data-path-to-node="4,4,0,2">.</span></li> </ul> <p data-path-to-node="5"><strong data-path-to-node="5" data-index-in-node="0">WHAT YOU BRING</strong></p> <ul> <li><span data-path-to-node="6,0,0,0"><strong data-path-to-node="6,0,0,0" data-index-in-node="0">Experience: 3+ years of Solution Engineering, Sales Engineering or Hardware Engineering experience</strong></span></li> <li><span data-path-to-node="6,0,0,0"><strong data-path-to-node="6,0,0,0" data-index-in-node="0">Technical & Domain Expertise:</strong> Deep hands-on experience in enterprise storage or data infrastructure, with proven capability in assessing system utilization, capacity planning, and performance optimization for subscription or consumption models</span><span data-path-to-node="6,0,0,2">.</span></li> <li><span data-path-to-node="6,1,0,0"><strong data-path-to-node="6,1,0,0" data-index-in-node="0">Program & Telemetry Mastery:</strong> Demonstrated ability to build and run repeatable customer onboarding programs, leverage health-scoring/telemetry platforms, and maintain rigorous data hygiene within CRM environments</span><span data-path-to-node="6,1,0,2">.</span></li> <li><span data-path-to-node="6,2,0,0"><strong data-path-to-node="6,2,0,0" data-index-in-node="0">Cross-Functional Escalation Leadership:</strong> Ability to navigate high