<p> </p> <div> <h1>Personal Lines Account Manager</h1> <div class="paragraph-in-scc-markdown-text ___yt1uvr0 f1w1643 fwf34dk"><strong>Morse Insurance Agency</strong> | <strong>North Easton, MA</strong> | <strong>Hybrid</strong> | <strong>Full-Time</strong></div> <h2>Why This Role Matters</h2> <div class="paragraph-in-scc-markdown-text ___yt1uvr0 f1w1643 fwf34dk">As a Personal Lines Account Manager, you'll play a central role in helping clients protect what matters most. You'll serve as a trusted advisor and primary point of contact, providing thoughtful guidance, proactive service, and tailored insurance solutions that support long-term client relationships.<br><br></div> <div class="paragraph-in-scc-markdown-text ___yt1uvr0 f1w1643 fwf34dk">In this role, you'll manage a personal lines book of business, partner with producers and carrier representatives, and help clients navigate coverage options with confidence. You'll balance relationship management, policy servicing, renewals, and remarketing activities while contributing to retention and agency growth in a collaborative team environment.</div> <h2>How You'll Make an Impact</h2> <ul> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Deliver exceptional client service by responding to policy inquiries, endorsements, billing questions, renewals, and service requests accurately and efficiently.</li> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Market and remarket personal lines accounts to identify competitive coverage options, support retention efforts, and strengthen client relationships.</li> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Analyze existing policies to identify coverage gaps, discount opportunities, and recommendations that align with client needs and risk profiles.</li> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Quote and service new and existing personal lines business across multiple carrier platforms to provide comprehensive insurance solutions.</li> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Collaborate with producers and internal team members to support account growth, client satisfaction, and agency objectives.</li> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Maintain accurate account documentation and policy records within the agency management system to ensure seamless service and compliance.</li> </ul> <h2>Who You Are</h2> <ul> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Client-focused and committed to delivering a responsive, high-quality service experience.</li> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Naturally organized with strong attention to detail and the ability to manage multiple priorities effectively.</li> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Comfortable reviewing coverage options and explaining insurance concepts in a clear, consultative manner.</li> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Collaborative and relationship-driven, with the ability to build trust with clients, carriers, producers, and colleagues.</li> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Proactive in identifying opportunities to improve client outcomes and strengthen account retention.</li> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Adaptable and effective in a fast-paced environment where priorities can shift throughout the day.</li> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Committed to continuous learning and staying current on industry trends, carrier offerings, and regulatory requirements.</li> </ul> <h2>What You Bring</h2> <h3>Day One:</h3> <ul> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Minimum of three years of personal lines insurance or account management experience.</li> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Active Massachusetts Property & Casualty Insurance License.</li> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Strong written and verbal communication skills.</li> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Proficiency with Microsoft Office applications, including Outlook and Excel.</li> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">High school diploma or equivalent.</li> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Ability to work independently, prioritize workload, and meet deadlines with accuracy and attention to detail.</li> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Authorization to work in the United States without current or future sponsorship.</li> </ul> <h3>Valuable Additions:</h3> <ul> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Experience in Property & Casualty insurance with a concentration in Personal Lines.</li> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Experience using AMS360 or a similar agency management platform.</li> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Bachelor's degree.</li> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Prior experience marketing and remarketing personal lines accounts.</li> <li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Familiarity with multiple carrier quoting platforms and comparative rating tools.</li> </ul> </div> <p class="font-claude-response-body break-words whitespace-normal"><strong>Real Benefits for Real Life</strong></p> <p class="font-claude-