<div> <h1>Senior Claims Consultant</h1> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol"><strong>Patriot Growth Insurance Services</strong> | <strong>Media, PA</strong> | <strong>Hybrid</strong> | <strong>Full-Time</strong></div> <h2>Why This Role Matters</h2> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">As a Senior Claims Consultant, you'll serve as a trusted advisor to clients navigating complex and high-stakes claims challenges. This role combines deep technical claims expertise with strategic consulting, helping clients achieve favorable claim outcomes while strengthening their long-term risk management strategies.</div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol"> </div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">You'll partner closely with clients, carriers, legal counsel, and internal teams to manage sophisticated claim portfolios, resolve complex coverage issues, and deliver insights that support business decisions. In addition to leading claims advocacy efforts, you'll play an important role in mentoring team members and contributing to the continued growth and excellence of the Claims Department.</div> <h2>How You'll Make an Impact</h2> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Lead strategy for catastrophic, litigated, and high-severity claims, driving resolution efforts and negotiating favorable outcomes for clients.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Analyze insurance policy language, carrier positions, and claim developments to develop effective advocacy and coverage strategies.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Collaborate with attorneys, adjusters, carriers, producers, and internal teams to resolve complex claim matters and remove barriers to resolution.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Conduct loss trend analysis, benchmarking, and root-cause assessments that help clients reduce future exposures and improve risk management outcomes.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Prepare and present claims reviews, performance metrics, and loss analyses to executive-level client stakeholders and leadership teams.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Develop underwriting narratives, claim summaries, and strategic recommendations that support renewal negotiations and underwriting discussions.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Mentor Claims Consultants by providing technical guidance, training, and support for process improvement initiatives.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Oversee workload distribution and account assignments within the Claims Department to help ensure efficient service delivery and team success.</li> </ul> <h2>Who You Are</h2> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">A strategic thinker who can evaluate complex situations and develop practical solutions.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">A confident communicator who builds credibility with clients, carrier representatives, attorneys, and internal stakeholders.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Detail-oriented and analytical, with the ability to interpret policy language and assess claims from multiple perspectives.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Comfortable navigating challenging conversations and advocating for clients in high-pressure situations.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">A collaborative partner who works effectively across teams to achieve shared objectives.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">A coach and mentor who enjoys helping others develop their technical knowledge and professional skills.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Organized and adaptable, with the ability to manage multiple priorities while maintaining exceptional service standards.</li> </ul> <h2>What You Bring</h2> <h3>Day One:</h3> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Bachelor's degree or equivalent professional experience.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Insurance licensing or the ability to obtain required licensing within 60 days of hire.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Strong knowledge of commercial insurance policy language and claims processes.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Experience managing complex, high-severity, or litigated claims and developing claim resolution strategies.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Strong analytical, negotiation, and problem-solving skills.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Excellent written, verbal, and presentation skills, including experience working with executive-level client contacts.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Ability to collaborate effectively with clients, carriers, attorneys, and internal teams.</li> </ul> <h3>Valuable Additions:</h3> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">CPCU or CIC designation.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">AIC or CRIS designation.</li> <li class="___ccc16d0 fje8fi8 f1ng9