<div class="content-intro"><p>Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. <br><br>By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.</p></div><p> </p> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;">This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.</p> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"> </p> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"><strong>Position Highlights</strong></p> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"> </p> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"><strong>This is a Onsite Role in Holland, MI</strong></p> <ul style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);">Full Time: 8 hour day shift Monday-Friday. </li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; color: rgb(0, 0, 0);">Release Of Information Processing </li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; color: rgb(0, 0, 0);">Managing incoming/outgoing faxing</li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; color: rgb(0, 0, 0);">Client relation management<strong> </strong></li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);">Proficient in Microsoft office (including Word and Excel)</li> </ul> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"><strong>Preferred Skills</strong></p> <ul style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);">Knowledge of HIPAA and medical terminology </li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);">Familiar with EHR</li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);">Customer service </li> </ul> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"><strong>We offer: </strong></p> <ul style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);">Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor</li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);">Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) </li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);">Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance</li> </ul> <p><strong>You will:</strong></p> <ul> <li>Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.</li> <li>Maintain confidentiality and security with all privileged information.</li> <li>Maintain working knowledge of Company and facility software.</li> <li>Adhere to the Company's and Customer facilities Code of Conduct and policies.</li> <li>Inform manager of work, site difficulties, and/or fluctuating volumes.</li> <li>Assist with additional work duties or responsibilities as evident or required.</li> <li>Consistent application of medical privacy regulations to guard against un