<div class="content-intro"><p>At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.</p> <p>Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.</p> <p>Discover your purpose. Embrace innovation. Experience #LifeatRealChem.</p></div><div> <div> </div> <div> <p>Real Chemistry is looking for an Account Manager to join our growing Rad Science team! </p> </div> <div> <p>This unique team includes dozens of scientists and artists specifically trained in illustration, animation, interactive media, and immersive experiences - turns complex scientific messages into simple, memorable stories through: Congress experience and scientific visualization. </p> </div> <div> <p>This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Indianapolis, or San Francisco—or remotely within the US, depending on team and business needs. </p> </div> <div> <p><strong>What you’ll do:</strong> </p> </div> <div> <p>Primary responsibilities may include but are not limited to: </p> </div> <div> <ul> <li>Oversees note taking during meetings/calls (internal and client-facing); sends prompt recaps to all appropriate parties</li> <li>With guidance from supervisor, coordinates the resources needed to service project scopes by developing/owning strategic operational plans i.e., creative briefs, project plans, status spreadsheets, hot sheets, meeting recaps, etc. while balancing client expectations alongside the execution of successful work output</li> <li>Learns, follows, and implements each client’s Standard Operating Procedures (SOPs) into agency's milestone delivery(s), review periods, MLR submissions, etc.</li> <li>Works in close partnership with Project Manager (PM) to ensure the smooth production process of all scopes of work</li> <li>May review timelines created by PM to ensure dates align to client SOP and needs</li> <li>Collaborates with PM to meet client submission deadlines and expectations</li> <li><span style="text-decoration: underline;">Client services:</span> <ul> <li>May serve as the day-to-day client contact on select projects while building client relationships and debriefing regularly with Senior Account Director (Sr Acct D)/Account Director (Acct D).</li> </ul> </li> <li><span style="text-decoration: underline;">New business acquisition:</span> <ul> <li>May participate in new business opportunities as a support to the Account Director (Acct D)</li> <li>With guidance from the supervisor, writes/populates the proposals/SOWs in response to client inquiries for new business</li> </ul> </li> <li><span style="text-decoration: underline;">Financials:</span> <ul> <li>Drives the creation of billable job codes</li> <li>Assists Sr Acct D/Acct D at monthly revenue recognition meetings with any insights that may inform accruals</li> <li>Pending project ownership, may work with PM to understand project burn against original budget; communicates updates to Sr Acct D/Acct D</li> </ul> </li> <li><span style="text-decoration: underline;">Professional development & mentorship:</span> <ul> <li>Collaborates with supervisor on development of goals and works towards progress</li> <li>Models fulfilling their essential job functions and company SOPs for junior staff</li> <li>Contributes and/or provides feedback to supervisor, leadership, and fellow team members with a solution-oriented focus</li> <li>With guidance from the Supervisor, may collaborate with new staff to help with their onboarding and training</li> </ul> </li> <li><span style="text-decoration: underline;">Collaboration & teamwork:</span> <ul> <li>Effectively collaborates with members across the entire team to succeed</li> <li>Ensures procedures are followed by all team members</li> <li>Contributes and/or provides feedback to Supervisor, leadership, and fellow team members with a solution-oriented focus</li> </ul> </li> </ul> <p><strong>This position is a perfect fit for you if:</strong> </p> </div> </div> <div> <div> <ul> <li>Our Company values – <em>Best Together, Impact-Obsessed, Excellence Expected, Evolve Always</em> and <em>Accountability with an “I”</em> – really speak to you</li> <li>You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving</li> <li>You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data</li> <li>You are highly organized self-starter, able to work indep