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Account Manager, Mid-Market Brands

syndigo · Chicago, Illinois, United States · Chicago, Illinois, United States
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<div class="content-intro"><p>Syndigo gets great products chosen. Every choice in commerce, whether by a shopper, a search engine, a marketplace, or an AI assistant, is made on product data, and our software makes that data complete and trusted and moves it across the industry's largest two-sided commerce network: 15,000+ brands and 3,500+ retailers. Companies like AutoZone, Colgate-Palmolive, Dole International, Unilever, and Walgreens trust Syndigo to get their products chosen. Learn more at <a class="x_Hyperlink x_SCXW119145975 x_BCX4" href="https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.syndigo.com%2F&data=05%7C02%7CBrianna.Sprutta%40syndigo.com%7Cb92e522c65a84b3d2ca808df090f6260%7Cf97df943e0064ddb89ab7c266ca1e0bd%7C0%7C0%7C639239633817574419%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=ygxbt7gDOgqiIyaC4QfJm2kukJkN9xSURHy78IEaEOQ%3D&reserved=0" data-auth="NotApplicable" data-outlook-id="599c69ec-14b8-4e75-976a-fd301c828415" data-linkindex="1"><u>www.syndigo.com</u></a>.</p></div><p><span style="text-decoration: underline; font-size: 12pt;"><strong data-olk-copy-source="MessageBody">**This is a hybrid position that requires 2 days per week in the office at our Chicago location**</strong></span></p> <p><span data-contrast="auto">The mission of a Syndigo </span><strong><span data-contrast="auto">Account Manager, Mid-Market </span></strong><span data-contrast="auto">will be to manage the relationship, client strategy, growth strategy, engagement plan, and overall value delivered to a set of named accounts in the Mid-Market space. The Account Manager is the client-facing individual who will be responsible for creating the client strategy to determine how to align Syndigo's solution best to help clients achieve their larger strategic initiatives. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="auto">The Account Manager will work directly with the primary contact and executive sponsor at each organization to create an account plan focused on value demonstration and delivery to each client's needs.  The role is focused on institution-wide engagement to ensure client renewals and growth by embedding into our clients' business processes.  The Account Manager will work closely with client relations and customer service to ensure all needs are met and expectations are exceeded for each specific client.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="auto">This is a quota-carrying sales role focused on Mid-Market clients and is measured by a renewal and growth quota. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><strong><span data-contrast="auto">HOW WE’LL BE WINNING TOGETHER DAY TO DAY</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <ul> <li><span data-contrast="auto">Maintain and form new relationships with different buyers at small to mid-market brands</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto">Relentless focus on the customer experience and how to maximize their value realization with Syndigo</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto">Manage the full sales cycle for renewal opportunities</span><span data-contrast="auto"> within a defined customer base</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto">Lead strategic contract negotiations to align service options with client needs while meeting </span><span data-contrast="auto">retention</span><span data-contrast="auto"> targets</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto">Collaborate with expansion sellers to </span><span data-contrast="auto">identify</span><span data-contrast="auto"> and close upsell and cross-sell opportunities within a defined customer base to meet growth targets</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto">Dedicate time to learning and skill growth to achieve KPIs and grow as a sales professional</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto">Leverage the Syndigo tech stack to make data-driven decisions, document customer communication, prioritize approach to the territory, stay organized, and accurately forecast revenue outcomes</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto">Diagnose and engage higher risk customers and leverage internal resources to direct a resolution strategy</span><span data-ccp-props="{"134233117":false,"134233118":false,"33555973

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