Key Responsibilities: • Verifies and documents participation status with all insurances and umbrellas. • Take calls to follow up on specific issues or requests with insurance and umbrellas. • Perform related duties as assigned, within your scope of practice. • Assist with client communication, including scheduling meetings, preparing materials, and following up on action items • Maintain accurate client records and update account information in Google Sheets for shared updates between client and Account Manager • Coordinate project timelines and deliverables for external clients to maintain progress within their given process • Prepare paperwork (contract applications and letter requests) for assigned accounts • Handle routine client inquiries and escalate complex issues appropriately Requirements • 2+ years of dental insurance verification preferred • Experience working with US dental insurance companies • Strong written and verbal communication skills • Proficiency in Microsoft Office Suite and G-Suite • Excellent organizational abilities and attention to detail • Ability to multitask and work in a fast-paced environment • Professional demeanor and client-focused mindset • Background in project management or customer service is highly valued, as these are excellent transferable skills for the role Benefits • HMO with 1 free dependent upon hire (with Dental coverage) • Life Insurance • 20% Night Differential • 20 PTO credits annually • Great Company Culture • Career Growth and Learning • Night Shift • Work from home • Applicants from anywhere in the Philippines are welcome to apply!