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Cybercrime Analyst

netcraft · Lehi, Utah · Lehi, Utah, United States
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<div class="content-intro"><p> </p> <p><strong>About Netcraft</strong></p> <p>Netcraft is the global leader in cybercrime detection and disruption. We’re a trusted partner for three of the four largest companies in the world and many large governments. We've blocked over 225 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks.</p> <p>Our purpose and passion are focused on just one thing: protecting the world from cybercrime.</p> <p>That passion shapes how we work, too. We’re proud of our talented team and the value each person brings, and we’ve built a workplace where people feel supported and inspired. From strong benefits and wellness programs to meaningful collaboration and team connection. </p> <p> </p></div><div><strong>About Netcraft </strong><br>Netcraft is the global leader in cybercrime detection and disruption. We’re a trusted partner for three of the four largest companies in the world, and many large country governments. We've blocked almost 200 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks.<br><br>Our purpose and passion are focused on just one thing: protecting the world from cybercrime.<br><br>Our passion doesn't stop at what we do - it shapes how we work, too. We're proud of our talented team and the value each person brings. That's why we've created a workplace where people feel supported and inspired, from great benefits and wellness programs to fun social events.<br><br><strong>The Role</strong><br>We're seeking a Cybercrime Analyst to join our amazing Technical Operations team. Cybercrime Analysts have an opportunity to make a real difference in the world by identifying threats and acting to protect governments, banks, and consumers from online attacks. You'll be a key part of the incident response team, finding innovative ways to rapidly disrupt cyber-attacks against our clients. And don't worry if you have limited experience in this area: we can train you.<br><br>Day to day, your responsibilities will include:</div> <ul> <li>Cybercrime incident response – communicating analysis of cyber threats to relevant parties to mitigate attacks;</li> <li>Classification of malicious websites, social media profiles, apps, emails, and phone numbers;</li> <li>Providing clear and professional feedback to customers on incidents and classifications;</li> <li>Sharing your ideas on how to improve processes and workflows.</li> </ul> <div>Based at our Lehi office three times a week (Tuesday, Wednesday and Thursday are in the office, with flexibility on Monday and Friday), you’ll report directly to a Technical Operations Team Lead and will work closely with colleagues across our global offices.<br><br><strong>To be successful, you’ll need</strong></div> <ul> <li>Attention to detail, adaptability, and strong intellectual and commercial curiosity;</li> <li>A positive and solution-focused approach;</li> <li>Interest in the internet and cybercrime prevention;</li> <li>Excellent communication skills with a high standard of written English;</li> <li>Ability to engage with people in a warm, helpful, and professional way;</li> <li>Self-motivation, ability to take initiative, and work as part of a team;</li> <li>Aptitude for analysing and using technical information;</li> <li>Competence in handling incoming phone calls;</li> <li>Some experience in cybersecurity is useful but not essential as full training will be provided;</li> <li>A degree in a relevant area, such as Cyber Security, Computer Science or IT may be useful but isn't essential.</li> </ul> <div><strong>The reward package</strong></div> <ul> <li>A salary of $50,000 USD, reviewed annually</li> <li>33 days of vacation, including national holidays (which can be worked if you prefer)</li> <li>Generous enhanced family leave and pay</li> <li>Enhanced company sick pay from day one of employment, with additional support after your first six months’ service</li> <li>Equity Tracking Units, allowing you to share in Netcraft's long-term success (eligibility criteria apply)</li> <li>Hybrid and flexible working options</li> <li>401(k) Safe Harbor Plan with employer match</li> <li>Comprehensive private health cover, including medical, dental, vision, and life insurance</li> <li>Meals, snacks, and drinks provided in the office</li> <li>Two paid Learning & Development days per year, plus access to learning resources such as Udemy and Coursera</li> <li>Two paid Volunteering Days per year to support causes that matter to you</li> <li>Spot reward bonus scheme recognizing outstanding contributions</li> <li>Employee Referral Bonus Scheme</li> </ul> <div>Your standard working days will be Monday to Friday, 9AM-6PM. We may also require you to work weekend shifts and non-standard hours on occasion. This is because Netcraft protects its customers 24/7, 365, which we'll discuss with you at interview.<br><br>If you think this role is for you, please apply. We’d love to hear from you.<br><br><strong>Diversity, Equity and Inclusion</strong><br>This is very important to us and through our ally network we support under-represented groups. We seek to maintain a working environment that is free from bias, harassment or discrimination, and we encourage candidates from any background to apply, regardless of their gende

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