<h1>Cloud Operations Engineer — Linux & Kubernetes</h1> <p><strong>Location: United Kingdom — 100% Remote. Preference will be given to candidates based in London or the surrounding area.</strong><br><strong>Employment Type:</strong> Full-time<br><strong>Team:</strong> DevOps / Site Reliability Engineering<br><strong>Role Type:</strong> Individual Contributor<br><strong>Experience:</strong> Minimum 5 years of relevant hands-on experience; typically 5–7+ years</p> <h2>About RapidFort</h2> <p>RapidFort helps organisations secure their software supply chains, reduce software vulnerabilities, and minimise the attack surface of containerised applications.</p> <p>We are looking for an experienced Cloud Operations Engineer with strong Linux, Kubernetes, and Bash skills to support the production and delivery environments behind our SaaS platform.</p> <h2>The Role</h2> <p>This is a hands-on individual contributor position for an engineer who can independently investigate production issues, manage deployments, respond to incidents, and take ownership of operational requests.</p> <p>You will support the day-to-day operation of our platform while improving automation, monitoring, documentation, and operational processes. You should be comfortable troubleshooting beyond documented runbooks, gathering diagnostic evidence, and exercising sound judgment about remediation and escalation.</p> <p>You will work closely with our DevOps, SRE, and Development teams within a follow-the-sun operational model, initially covering India and Europe. This position supports scheduled European coverage and participates in an on-call rotation.</p> <h2>Key Responsibilities</h2> <ul> <li> <p>Monitor production and SaaS environments, respond to alerts, and proactively investigate potential issues.</p> </li> <li> <p>Troubleshoot Linux, Kubernetes, application, and cloud infrastructure problems using logs, metrics, events, and diagnostic tools.</p> </li> <li> <p>Investigate failed or restarting workloads, deployment failures, resource constraints, configuration problems, and service connectivity issues.</p> </li> <li> <p>Execute application and platform deployments using established processes and tooling.</p> </li> <li> <p>Trigger, monitor, and troubleshoot software builds and CI/CD release workflows.</p> </li> <li> <p>Perform approved remediation and rollback procedures, validating service health after changes.</p> </li> <li> <p>Own operational requests through resolution or a clear, accepted handoff to the appropriate team.</p> </li> <li> <p>Coordinate incident response when required, engage relevant engineers, and communicate service impact and investigation progress.</p> </li> <li> <p>Escalate complex issues with clear findings, supporting evidence, and details of actions already taken.</p> </li> <li> <p>Write and maintain Bash scripts to automate recurring operational tasks.</p> </li> <li> <p>Create, maintain, and improve runbooks, troubleshooting guides, and operational documentation.</p> </li> <li> <p>Participate in incident reviews and help address recurring problems.</p> </li> <li> <p>Identify improvements to monitoring, alerting, deployment reliability, and operational efficiency.</p> </li> <li> <p>Provide clear handoffs between regional shifts and participate in scheduled coverage and on-call responsibilities.</p> </li> </ul> <h2>Essential Experience & Skills</h2> <ul> <li> <p><strong>At least 5 years of relevant hands-on experience</strong>, typically 5–7+ years, in cloud operations, platform operations, infrastructure engineering, DevOps, SRE, or a comparable technical role.</p> </li> <li> <p>Proven experience supporting live production environments and independently investigating operational issues.</p> </li> <li> <p><strong>Strong Linux administration and troubleshooting skills</strong>, including processes, services, permissions, filesystems, resource utilisation, and network connectivity.</p> </li> <li> <p><strong>Hands-on experience operating and troubleshooting Kubernetes workloads in production.</strong></p> </li> <li> <p><strong>Practical Bash scripting experience</strong>, including writing, reading, and troubleshooting scripts for operational tasks.</p> </li> <li> <p>Experience using Git and working with CI/CD pipelines, deployments, and release workflows.</p> </li> <li> <p>Hands-on experience with at least one major public cloud platform: AWS, Azure, or GCP.</p> </li> <li> <p>Experience using monitoring, logging, and alerting platforms such as Datadog, Prometheus, Grafana, or equivalent tools.</p> </li> <li> <p>Working knowledge of DNS, TCP/IP, HTTP/HTTPS, ports, and connectivity troubleshooting.</p> </li> <li> <p>Experience responding to production incidents and following controlled change procedures.</p> </li> </ul> <h3>Kubernetes Troubleshooting</h3> <p>You must be comfortable using Kubernetes tooling to investigate problems and explain your findings. This includes:</p> <ul> <li> <p>Using <code>kubectl get</code>, <code>kubectl describe</code>, and <code>kubectl logs</co