<div class="content-intro"><p> </p> <div class="p-rich_text_section">At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the <em data-stringify-type="italic">2025 Forrester Wave Report for SPM</em>, <em data-stringify-type="italic">2023 Ventana Research Revenue Performance Management (RPM) Value Index</em>, <em data-stringify-type="italic">Gartner Peer Insights</em>, <em data-stringify-type="italic">2024 Gartner SPM Market Guide</em>, and <em data-stringify-type="italic">G2. </em>Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here’s why you’ll thrive at Varicent:</div> <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Innovate with Purpose: Build impactful solutions for customers worldwide.</strong></li> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Join Excellence: Work in a diverse, collaborative, and innovative team.</strong></li> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Shape the Future: Lead in redefining revenue optimization.</strong></li> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Grow Together: Unlock your potential in a supportive environment.</strong></li> </ul> <div class="p-rich_text_section">Join us at Varicent—where your talent and ambition meet limitless opportunities for success!</div></div><p></p> <h2>Primary Purpose</h2> <p>Our Information Security team is seeking an experienced, hands-on <strong>Security Engineering Manager</strong> to lead the health, performance, and continuous improvement of our security tooling ecosystem and own the maturity of our Incident Response program.</p> <p><strong>This is an individual contributor role with no direct reports.</strong> The position focuses on technical leadership, security program ownership, and managing external security vendors and service providers rather than directly managing an internal team.</p> <p>This role owns complex, cross-functional problems, including shaping how we secure user devices at scale, driving the performance of our Managed Detection and Response (MDR) partner, and ensuring the organization is prepared to respond to significant security events.</p> <p>You will work closely with stakeholders across IT, Engineering, Cloud Operations, and business leadership to define and execute the endpoint security program roadmap, hold vendors accountable to defined service levels, and build organizational readiness through tabletop exercises, playbooks, and clear incident response procedures.</p> <h2>Key Responsibilities</h2> <h3>What You Will Do</h3> <p><strong>Endpoint Security Program Execution & Operations</strong></p> <ul> <li> <p>Lead the healthy functioning of the security stack across endpoints, including EDR, DLP, ZTNA, PAM, and EPM, and drive continuous policy improvements across each.</p> </li> <li> <p>Further mature and track health metrics for each tool (agent coverage, policy drift, false-positive rates) and report on them to leadership.</p> </li> <li> <p>Own the roadmap, as Service Owner, for tooling upgrades, migrations, and consolidation, coordinating with vendors and internal stakeholders.</p> </li> <li> <p>Continue to mature and maintain playbooks, security architecture documentation, and standard operating procedures for the tooling under your ownership as Service Owner.</p> </li> <li> <p>Evaluate emerging tooling capabilities and threats, and recommend changes to strategy and standards accordingly.</p> </li> <li> <p>Administer and maintain ZTNA, DLP, EDR, and PAM policies, ensuring new policies are developed, tested, and rolled out without impact to end users or the business.</p> </li> </ul> <p><strong>Managed Detection & Response (MDR) Vendor Oversight</strong></p> <ul> <li> <p>Own the relationship with and performance management of Varicent's MDR vendor.</p> </li> <li> <p>Oversee vendor performance on Tier 1 and Tier 2 alert triage and deep investigation, holding the vendor accountable for quality, timeliness, and depth of analysis.</p> </li> <li> <p>Review vendor SLAs, escalation quality, and detection coverage on an ongoing basis; drive corrective action plans where performance gaps are identified.</p> </li> <li> <p>Coordinate Tier 3 remediation activities across Varicent, partnering with IT, Engineering, and Cloud Operations to ensure timely closure.</p> </li> <li> <p>Serve as the primary internal escalation point for significant or ambiguous alerts requiring cross-functional coordination.</p> </li> </ul> <p><strong>Incident Response Leadership</strong></p> <