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Client Success Manager

wundermanthompson · London, United Kingdom · New York, New York, United States
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<div class="content-intro"><h3><strong>Who We Are</strong></h3> <p>VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a <strong>Human First</strong> philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore. </p> <p>VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. </p> <p>For more information, please visit <a href="http://www.vml.com/" data-outlook-id="d4b7d1c3-8ad6-4b6d-ab45-d3cb5a3aebe1">www.vml.com </a>and follow along on <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__urldefense.com_v3_-5F-5Fhttps-3A_www.linkedin.com_company_vml_-5F-5F-3B-21-21JboVxjCXSME-21OhlpCfbkl1UcWPwns1-2DGtvHOzFh0QwHV49fsPgGw-2DVCCU1bCg8aQFI9vN-2Dy-2DVwaQcITH2j2XKzGKBIFRLYf2AUWVYY1dFGK6-24&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zouFnm4jZMgDFaYF1uVcRY3rbgHWPca_luUrBUkT6Yc&m=QzcCgXCAOjzj5hiU48_CKOdHRSJ4_YpuqfviT9yjlzH5VrkzySTZ-WaQXlYAnj4W&s=jJ7q5V70u9oUx7ONPm5jC3IK8y6vxDilX6BGTlqlWlA&e=" data-outlook-id="a3ef68bf-16fb-4ebc-9ca9-406007d6cefc">LinkedIn</a> #WeAreVML.</p></div><h2>The opportunity:</h2> <p>[Add text here]</p> <h2>What you’ll be doing:</h2> <p>[Add text here]</p> <h2>What we want from you:</h2> <p>[Add requirements here]</p> <h2>If you know some of this, even better:</h2> <p>[Add desirable requirements here]</p> <h2><strong><span data-contrast="auto">Why work for us?</span></strong><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></h2> <p><span data-contrast="none"><span data-ccp-charstyle="apple-converted-space" data-ccp-charstyle-defn="{"ObjectId":"b5600304-8c80-4f16-95e3-172988ddd473|37","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"3",201342449,"1",469777841,"Calibri",469777842,"",469777843,"等线",469777844,"Calibri",201341986,"1",469769226,"Calibri,等线",268442635,"22",469775450,"apple-converted-space",201340122,"1",134233614,"true",469778129,"apple-converted-space",335572020,"1",469778324,"Default Paragraph Font"]}">Gain Theory </span>is</span><span data-contrast="none"><span data-ccp-charstyle="apple-converted-space"> </span></span><span data-contrast="none">committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect. As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559739":0,"335559740":300}"> </span></p> <h3><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559739":0,"335559740":300}">What we pride ourselves on: </span></h3> <ul> <li>Growth and development</li> <li>Meaningful work</li> <li>Flexible by design</li> <li>Brilliant benefits </li> <li>Culture with Heart <br><br></li> </ul> <p>Our exceptional and skilled team defines Gain Theory. That's why we seek individuals who strive for excellence and continually challenge us to improve.</p> <h2><strong><span data-contrast="auto">What we do</span></strong><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></h2> <p><span data-contrast="auto">Gain Theory is a global marketing effectiveness and foresight consultancy. Our vision is to accelerate growth for ambitious brands by giving clients the confidence to make better data-informed investment decisions. High-touch consultancy powered by unique partnerships and proprietary technology are used to power our award-winning solutions. </span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></p> <p><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span><span data-contrast="auto">As a WPP consultancy, Gain Theory also has access to a range of data, expertise, and tools that create a truly differentiated offering.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></p> <p><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span><span data-contrast="none">Gain Theory is</span><span data-contrast="none"> </span><span data-contrast="none">a</span><span data-contrast="none"> </span><span data-contrast="none">WPP</span><span data-contrast="none"> </span><span data-contrast="none">agency</span><span data-contrast="no

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