<div class="content-intro"><p> </p> <p> </p></div><div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p><strong><span data-teams="true">Build a Career That Changes Lives - Including Your Own</span></strong></p> <p>24 Hour Home Care is a leading provider of home care and community-based services focused on helping individuals live safely and independently. As part of TEAM Services Group, a private equity-backed healthcare services organization, we combine a mission-driven culture with a commitment to innovation, growth, and operational excellence. </p> <p>Here, the work you do matters. Whether you’re supporting clients directly or helping drive our business forward, every role contributes to improving lives and strengthening the communities we serve.</p> <p><strong>Grow with purpose. Lead with heart. Make a difference every day.</strong></p> <p><span data-ccp-props="{"335551550":2,"335551620":2}">Watch this short video to see the heart behind our work and the impact our teams create every day.</span></p> <p><iframe src="https://www.youtube.com/embed/ZUoJuCJhePs?si=-4zCWp6HpJb4xeLb" width="560" height="314"></iframe></p> <p><strong>Who You Are:</strong></p> <p><span data-contrast="none">You are a </span><em><span data-contrast="none">passionate and performance-driven</span></em><span data-contrast="none"> t</span><span data-contrast="none">eam player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies</span><span data-contrast="none">: </span></p> <p><img style="max-width: 100%;" src="https://images.prismic.io/24hrcares/ZxvD6YF3NbkBYCuZ_Care%26CompetePrinciples.jpg" alt="" width="382"></p> <p><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-contrast="auto">In the spirit of <em>Own(ing) It With Courage</em>, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: <a href="https://www.glassdoor.com/Reviews/24-Hour-Home-Care-Reviews-E535324.htm" target="_blank">24 Hour Home Care: Glassdoor Page</a></span></p> <p> </p> <p><span data-contrast="auto">Sound interesting? </span><span data-contrast="none">Read on for more details!</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> </div> </div> </div> <h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job"> </h2> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p><strong>The Role:</strong></p> </div> </div> </div> <p> </p> <p>The Community Supports Coordinator supports the operational functions of the Agency with Choice service line within Community Supports. This role manages the onboarding of new members and caregivers, helping move referrals through admission and ensuring required documentation, compliance, and service requirements are completed accurately and efficiently.</p> <p>The Community Supports Coordinator serves as a primary point of contact for members and caregivers throughout onboarding, providing timely communication, resolving questions, and partnering with internal teams, Case Managers, and health plans to support a smooth transition into services.</p> <p><strong>Primary Responsibilities</strong></p> <ul> <li>Manage the AWC onboarding process from referral through admission, coordinating both member admission requirements and caregiver hiring activities.</li> <li>Guide caregivers through onboarding, including application follow-up, compliance requirements, documentation, orientation, system training, and timekeeping expectations.</li> <li>Support new members throughout admission, ensuring required documentation is completed and providing timely updates regarding caregiver onboarding and the initiation of services.</li> <li>Respond to member and caregiver inquiries by phone, text, chat, and email, providing timely resolutions and coordinating with internal or external partners when additional support is needed.</li> <li>Maintain accurate member and caregiver information in Salesforce and other tracking systems while supporting health plan, Case Manager, closed-loop referral, care integration, and HIPAA requirements.</li> </ul> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p><strong>This is a hybrid position, coming into the El Segundo office 1x per month. </strong></p> <p><strong>Please note that this is a TEMPORARY POSITION</strong></p> <p> </p> <p><strong>What You Bring to the Table:</strong></p> <p><strong>Qualifications</strong></p> <ul> <li>High school diploma or GED required; Bachelor’s degree preferred.</li> <li>Minimum 1 year of customer service or other service-oriented experience.</li> <li>Experience supporting customers through an onboarding, enrollment, or similar multi-step process.</li