• IT support, design and troubleshooting ranging from large Server, SAN farms to complex platforms; • Configuration/Troubleshooting of Virtual environments: VMware vSphere, vSAN, Horizon; • Server management, Operating System (OS) knowledge (UNIX, Linux, Windows); • Design, implementation and administration of backup and restore on solutions like VEEAM and StoreOnce; • Administration of servers, bladesystems and composable infrastructure; • Administration of Storage systems on traditional SAN, CEPH and VSAN; • Managing OCP platform in DEVOPS mode with related supporting systems like Red Hat Service Mesh, GitHub, Helm, GitOps, • Ansible Automation Platform, Kafka; • Development, execution and troubleshooting of Ansible and Powershell scripts; • PKI and certificate administration; • Administration of monitoring systems like Nagios, Splunk; • Administration of Oracle infrastructure, namely EXADATA and ZDRLA; • Administration of mail servers and mail relays (postfix), anti-virus and anti-spam; • Centralized deployment of software and updates. Additional Tasks: • Design, develop, and maintain ServiceNow integrations with internal and external systems using REST, SOAP, JDBC, and other • protocols. • Create and optimize custom scripts (JavaScript, Glide API, Script Includes) to automate workflows, enhance UI • functionality, and improve platform performance. • Configure and manage data imports/exports, ensuring accuracy, security, and compliance. • Build reusable components—such as Flow Designer sub flows and UI policies—to accelerate future development. • Collaborate with stakeholders to translate business requirements into technical solutions within ServiceNow. • Conduct system and integration testing using the Automated Test Framework (ATF) to ensure reliability and scalability. • Monitor platform health, usage, and compliance, proactively identifying and resolving issues. • Work will include customizations and integrations of the following modules: ITSM, ITOM, ITAM, CMDB, etc...