Enterprise Account Manager

<div class="content-intro"><p>Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.</p></div><p>We have an immediate opening for a Enterprise Account Manager with a proven track record of success to join our rapidly growing team. Reporting to the Account Growth leader, this role serves as a critical member of the Account Management team and is responsible for bringing our staffing solutions to large businesses. As an Enterprise Account Manager, you will manage a portfolio of top-tier assigned customers, develop new business from existing clients, and actively seek expansion opportunities to grow overall client revenue. This role will have a visible impact on our growing organization. This is a true career opportunity with tremendous professional and financial upside. This role requires business acumen and a strong motivation to maximize revenue and drive business impact.</p> <p><strong>Who You Are:</strong></p> <ul> <li>4+ years of industry expertise in either software, human capital management technology, staffing, or recruiting industry sales</li> <li>Consistent achievement of sales goals</li> <li>Excellent communication skills and a consultative approach to identifying problems and finding solutions</li> <li>Takes ownership of problems and proactively seeks timely resolution</li> <li>Proficient in Salesforce</li> <li>Ability to play well with members of your team through collaboration and sharing of learned insights</li> <li>Passion for Instawork and a strong motivation to maximize revenue and impact on the business</li> <li>Drive and willingness to exceed expectations with a strong work ethic</li> <li>Strategic and creative thinking enables you to understand industry and customer trends and apply those insights to deliver business results</li> <li>An entrepreneurial spirit and creativity that sparks your capacity for building and growing businesses and solving problems</li> </ul> <p><strong>What You’ll Do:</strong></p> <ul> <li>Develop and maintain strong relationships with accounts with a long-term partnership vision in mind</li> <li>Own both growth and retention metrics for a portfolio of customer accounts</li> <li>Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations</li> <li>Demonstrate a strong business case for Instawork through a strong motivation to maximize revenue and impact on the business</li> <li>Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts, with the end goal of securing new business and growing overall client revenue</li> <li>Identify, prioritize, and track progress towards key account metrics and annual quota</li> <li>Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success in execution</li> <li>Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership</li> <li>Collaborate with internal stakeholders across product, engineering, community operations, and finance</li> <li>Present to a wide audience of potential buyers, including C-level and executive sponsors, both in person and virtually</li> </ul> <p><strong>For CA-Based Applicants:</strong></p> <ul> <li data-stringify-indent="0" data-stringify-border="0">The base salary for this position is $90,000, with an OTE of $150,000 (uncapped sales incentive pay)</li> <li>This position is eligible for equity in the form of stock options</li> <li>This position is eligible for Instawork benefits, including:</li> <ul> <li>A variety of medical, dental, and vision plans with coverage beginning on the date of hire</li> <li>Flexible paid time off</li> <li>At least 8 paid company holidays annually</li> <li>Phone stipend</li> <li>Commuter stipend</li> <li>Supplemental pay for qualified leaves</li> <li>Employee health savings accounts (HSA) contribution</li> <li>Flexible spending plans</li> <li>401K plan</li> <li>Perkspot - discount program through Lumity</li> </ul> </ul> <p><span style="font-size: 8pt; color: rgb(255, 255, 255);">#LI-onsite</span></p><div class="content-conclusion"><p><strong><span style="font-size: 14pt;">Our Values </span></strong></p> <ul> <li> <p><strong><span style="text-decoration: underline;">Empathy, Trust & Candor</span><br></strong>We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.</p> </li> <li> <p><strong><span style="text-decoration: underline;">Bias for Action</span><br></strong>We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!