<div class="content-intro"><p>Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.</p> <p>If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.</p></div><p><strong><u>KYC Onboarding Analyst</u></strong></p> <p>[Financial Crime - Onboarding]</p> <p><strong>Ebury (Hong Kong) Office - Hybrid: 4 days in the office, 1 day working from home per week</strong></p> <p>The KYC Onboarding Analyst is a focused specialist role responsible for the compliant and high-quality execution of the end-to-end corporate client onboarding workflow, specifically focused on Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for standard complexity cases. </p> <p>This role requires an organised and proactive individual focused on execution and adherence to quality standards, ensuring stringent compliance with internal policies and regulatory requirements. The core mandate is to conduct effective financial crime risk assessment, making informed recommendations to safeguard the company's compliance posture.</p> <p><span style="text-decoration: underline;"><strong>Role Levels & Advancement</strong></span></p> <p>This role is structured into two distinct levels to support career progression and specialised<br>responsibilities:</p> <ul> <li>Onboarding Analyst Level 1 (minimum 1 years experience): This is the foundational level focused on the core execution of CDD/EDD workflows for standard complexity cases. Level 1 analysts concentrate on maximising personal productivity, RFT rates, and adherence to all compliance standards.</li> <li>Onboarding Analyst Level 2 (minimum 2 years experience): Analysts at this advanced level consistently achieve high quality and efficiency targets. In addition to core execution duties, Level 2 analysts are expected to contribute to quality control by performing 4-eye checks (second check) on the work completed by Level 1 analysts and peers, ensuring absolute adherence to policy and regulatory standards before submission. Advancement is based on demonstrated expertise, sustained high performance against KPIs, and management recommendation.</li> </ul> <p><strong>What you’ll do</strong></p> <p><strong>Due Diligence Execution, Quality, and Risk Assessment</strong></p> <ul> <li>Risk-Based Due Diligence: Conduct comprehensive CDD and EDD for corporate clients, including the accurate identification and verification of ownership structures and necessary documentation.</li> <li>Client Due Diligence Expertise: Ensure all personal due diligence checks comply with internal policies and legislative requirements.</li> <li>Quality & Right First Time (RFT) Adherence: Strive for high-quality output by ensuring all personal case submissions meet compliance standards and are processed Right First Time (RFT), minimising rework.</li> <li>Red Flag Identification: Identify and escalate financial crime typologies and red flags relevant to the payments, FX, and institutional space to Senior Analysts or Compliance, as required.</li> <li>Quality Control (Level 2): Perform quality assurance/4-eye checks on peer work, verifying the accuracy and completeness of CDD/EDD files prior to final submission.</li> <li>General Project Support: Support ad-hoc tasks within team and FC Ops Pillar and widerbusiness as required.</li> <li>Operational Meeting Support: Analysts are expected to provide case-level expertise on an ad-hoc basis, stepping in to facilitate discussions or address technical queries as required.</li> <li>Front Office Technical Liaison: Act as a point of contact for Front Office queries, providing technical solutions for cases and ensuring onboarding requirements are clearly<br>communicated.</li> <li>Collaborative Delivery: Support the Manager in training delivery for both the KYC teams and Front Office teams.</li> <li>Delegated Training Tasks: Support the delivery of training materials and knowledge transfer as a delegated project, ensuring local teams receive consistent guidance.</li> </ul> <p><strong>Client Management and Operational Efficiency</strong></p> <ul> <li>Client Liaison: Serve as a compliant and professional point of contact for clients, clearly communicating onboarding requirements, and managing follow-up queries.</li> <li>Portfolio Management: Efficiently manage a personal queue of onboarding cases, prioritising tasks and following up with clients and sales representatives to support cycle time reduction.</li> <li>Structured Documentation: Ensure every client file is accurately and completely documented in a structured format, fully compliant with regulatory requirements.</li> <li>Onboarding Excellence: Collaborate with internal teams to ensure a smooth and efficient onboarding journey; provide operational oversight and ad-hoc technical support to resolve case-specific bottlenecks as they arise.</li> </ul> <p><strong>Internal Collaboration and Knowledge Development</strong></p> <ul> <li>Cross-Functional Communication: Communicate effectively with Front Office teams to balance commercial needs