<hr> <p style="text-align: center; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Overview</strong></span></p> <hr> <p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">As a Technical Account/Program Manager, you will serve as a customer-oriented technical liaison between the pre-sales engineering, sales team, and the customer's technical stakeholders. This position requires a strong understanding of how technology enables businesses to develop strategies and meet objectives. The TAM will be involved in the entire sales cycle, including leading meetings to discuss key business and technology issues, assess clients' needs and identify the ePlus targeted product and service solutions that best meet those needs. The goal is to support the ePlus regional sales team to drive and capture revenue creation within the customer account portfolio. You will have the opportunity to work with our Principal Architects, Engineers, and Consultants, to understand our clients’ needs and craft sustainable IT roadmaps to get them there.</span></p> <p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">You will be a customer experience-oriented professional that is familiar with scoping and pricing complex integration solutions in multiple disciplines which include, infrastructure, hybrid data center, orchestration and automation, application migration and collaboration.</span></p> <hr> <p style="text-align: center; line-height: 1.1;"><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span class="EOP Selected SCXW117280083 BCX0" data-ccp-props="{"201341983":1,"335551550":1,"335551620":1,"335559685":900,"335559737":1010,"335559740":260}">Your Impact</span></strong></span></p> <hr> <p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none"><span data-ccp-parastyle="Body text 1 - left" data-ccp-parastyle-defn="{"ObjectId":"17e1583d-7a30-5427-ad94-0e50c6e091f9|1","ClassId":1073872969,"Properties":[469777841,"Lato",469777842,"Calibri",469777844,"Lato",469769226,"Lato,Calibri",268442635,"16",335559740,"260",201341983,"1",335551550,"1",335551620,"1",201342446,"1",201342447,"1",201342448,"1",201342449,"1",469777843,"Calibri",201341986,"1",469775450,"Body text 1 - left",201340122,"2",134234082,"true",134233614,"true",469778129,"Bodytext1-left",335572020,"1",335559685,"900",335559737,"1010",469778324,"Body text 1 - justify"]}">The essential functions of this position include:</span></span><span data-ccp-props="{"201341983":1,"335551550":1,"335551620":1,"335559685":900,"335559737":1010,"335559740":260}"> </span></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none"><span data-ccp-parastyle="Body text 1 - left">Sales /Customer Facing</span></span><span data-ccp-props="{"201341983":1,"335551550":1,"335551620":1,"335559685":900,"335559737":1010,"335559740":260}"> </span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none"><span data-ccp-parastyle="Body text 1 - left">Provide a communication conduit from customer technical stakeholders to internal engineering </span><span data-ccp-parastyle="Body text 1 - left">team</span></span><span data-ccp-props="{"201341983":1,"335551550":1,"335551620":1,"335559685":1440,"335559740":260}"> </span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none"><span data-ccp-parastyle="Body text 1 - left">Engage internal pre-sales engineering team to </span><span data-ccp-parastyle="Body text 1 - left">identify</span><span data-ccp-parastyle="Body text 1 - left"> and map new opportunities at specific customers, </span><span data-ccp-parastyle="Body text 1 - left">facilitate</span><span data-ccp-parastyle="Body text 1 - left"> issue resolution </span><span data-ccp-parastyle="Body text 1 - left">discussion</span><span data-ccp-parastyle="Body text 1 - left"> and help expedite the solution while providing frequent updates to Account Management and Engineering </span><span data-ccp-parastyle="Body text 1 - left">teams</span></span><span data-ccp-props="{"201341983":1,"335551550":1,"335551620":1,"335559685":1440,"335559740":260}"> </span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none"><span data-ccp-parastyle="Body text 1 - left">Develop rapport with technical stakeholders (architects, lead engineers, managers) to expand relationships with other technical stakeholders and learn about new or potential opportunities for </span><span data-ccp-parastyle="Body text 1 - left">ePlus</span> <span data-ccp-parastyle="Body text 1 - left">technologies</span></span><span data-ccp-props="{"201341983":1,"335551550":1,"335551620":1,"335559685":1440,"335559740":260}"> </span></span></li> <li style="font-family: arial, h