Global Operations Center Support Specialist

<p><strong><span data-contrast="none">Firmus Technologies</span></strong><span data-ccp-props="{"469777462":[955],"469777927":[0],"469777928":[1]}"> </span></p> <p><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Firmus Technologies is a global leader pioneering the solution to AI’s energy challenge, founded in Australia in 2019 by a visionary team of entrepreneurs.</span><span data-ccp-parastyle="No Spacing"> </span><span data-ccp-parastyle="No Spacing">Our mission is to create the most energy-efficient AI infrastructure, combining </span><span data-ccp-parastyle="No Spacing">cutting edge</span><span data-ccp-parastyle="No Spacing"> technology with a steadfast commitment to </span><span data-ccp-parastyle="No Spacing">sustainability</span><span data-ccp-parastyle="No Spacing">. </span></span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></p> <p><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Through ground-breaking research and development, </span><span data-ccp-parastyle="No Spacing">we</span><span data-ccp-parastyle="No Spacing"> </span><span data-ccp-parastyle="No Spacing">invented</span><span data-ccp-parastyle="No Spacing"> </span><span data-ccp-parastyle="No Spacing">a</span><span data-ccp-parastyle="No Spacing"> verticalized AI Factory - a new class of digital infrastructure that </span><span data-ccp-parastyle="No Spacing">replaces traditional data </span><span data-ccp-parastyle="No Spacing">centres</span><span data-ccp-parastyle="No Spacing">. </span><span data-ccp-parastyle="No Spacing">Built on </span><span data-ccp-parastyle="No Spacing">new approaches</span><span data-ccp-parastyle="No Spacing"> to liquid cooling, energy management, water use and modular construction </span><span data-ccp-parastyle="No Spacing">methodology</span><span data-ccp-parastyle="No Spacing">, the Firmus AI Factory delivers </span><span data-ccp-parastyle="No Spacing">low-cost AI tokens across </span><span data-ccp-parastyle="No Spacing">Asia-Pacific</span><span data-ccp-parastyle="No Spacing">.</span></span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></p> <p><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></p> <p><strong><span data-contrast="none">Firmus AI Cloud</span></strong><span data-ccp-props="{"469777462":[955],"469777927":[0],"469777928":[1]}"> </span></p> <p><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">We provide </span><span data-ccp-parastyle="No Spacing">customers</span><span data-ccp-parastyle="No Spacing"> access to energy savings via our large-scale GPU cloud, </span><span data-ccp-parastyle="No Spacing">Firmus AI Cloud. R</span><span data-ccp-parastyle="No Spacing">ated </span><span data-ccp-parastyle="No Spacing">Silver in The GPU Cloud</span><span data-ccp-parastyle="No Spacing"> </span><span data-ccp-parastyle="No Spacing">ClusterMAX</span><span data-ccp-parastyle="No Spacing">™ </span><span data-ccp-parastyle="No Spacing">Rating System, our cloud empowers </span><span data-ccp-parastyle="No Spacing">developers, enterprise, </span><span data-ccp-parastyle="No Spacing">education</span><span data-ccp-parastyle="No Spacing"> and government users</span><span data-ccp-parastyle="No Spacing"> to train AI models with unmatched efficiency and cost savings. With an ever-growing list of services and applications, we are committed to building a cloud experience for our customers that is market-leading, </span><span data-ccp-parastyle="No Spacing">proprietary</span><span data-ccp-parastyle="No Spacing"> and built to scale. </span></span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></p> <p> </p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="No Spacing">ROLES AND RESPONSIBILITIES</span></span></strong><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <p><span data-ccp-props="{"335551550":6,"335551620":6}"> </span><span data-contrast="none"><span data-ccp-parastyle="No Spacing">As a Global Operations Centre (GOC) Support Specialist, your primary responsibility</span><span data-ccp-parastyle="No Spacing"> is to support network operations, server </span><span data-ccp-parastyle="No Spacing">hardware</span><span data-ccp-parastyle="No Spacing"> and alerts from the data centre facilities. </span><span data-ccp-parastyle="No Spacing">You’ll</span><span data-ccp-parastyle="No Spacing"> work </span><span data-ccp-parastyle="No Spacing">in a</span><span data-ccp-parastyle="No Spacing"> 24x7 shift-based environment, ensuring </span><span