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Head of Web Strategy and Services

Asana · Vancouver, BC · Vancouver
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<h1 class="" data-path-to-node="3">Manager, Growth Marketing (M08)</h1> <p data-path-to-node="4"><span class="" data-path-to-node="4,0">We’re looking for a Manager, Growth Marketing (Head of Web Strategy & Services) to join our team in Vancouver and own asana.com as our front door and as a measurable driver of web conversion and sales pipeline</span><span class="" data-path-to-node="4,2">. The Asana Marketing team is responsible for fueling business growth and building a brand customers love, partnering across the business to create a holistic digital strategy that ensures our website looks, performs, and drives measurable results in telling Asana’s story to the world</span><span class="" data-path-to-node="4,4">. In this role, you will set the strategy for how key personas discover, understand, and navigate the site, while leading web strategy, localization, web platform (CMS), <span class="citation-13133 citation-13134 citation-end-13134">and the engineering capacity that brings it to life</span></span><span class="" data-path-to-node="4,6"><span class="citation-13131 citation-13132 citation-end-13132">.</span></span></p> <p data-path-to-node="5"><span class="" data-path-to-node="5,0"><span class="citation-13129 citation-13130 citation-end-13130">This role is based in our Vancouver office with an office-centric hybrid schedule</span></span><span class="" data-path-to-node="5,2"><span class="citation-13127 citation-13128 citation-end-13128">. The standard in-office days are Monday, Tuesday, and Thursday</span></span><span class="" data-path-to-node="5,4"><span class="citation-13125 citation-13126 citation-end-13126">. Most Asanas have the option to </span><span class="citation-13125 citation-end-13125">work from home on Wednesdays</span></span><span class="" data-path-to-node="5,6"><span class="citation-13124 citation-end-13124">. Working from home on Fridays depends on the type of work you d</span>o and the teams with which you partner</span><span data-path-to-node="5,8">. If you're interviewing for this role, your recruiter will share more about the in-office requirements</span><span data-path-to-node="5,10">.</span></p> <h1 data-path-to-node="6">What you’ll achieve</h1> <ul data-path-to-node="7"> <li> <p data-path-to-node="7,0,0"><span data-path-to-node="7,0,0,0">Set a customer-journey-led vision for asana.com that makes our multi-product portfolio clear for every key persona, from new visitors to trial users and enterprise customers</span><span class="" data-path-to-node="7,0,0,2">.</span></p> </li> <li> <p data-path-to-node="7,1,0"><span data-path-to-node="7,1,0,0">Own the website's contribution to web conversion and pipeline, establishing a robust measurement framework and analytics practice that makes performance visible across the business</span><span data-path-to-node="7,1,0,2">.</span></p> </li> <li> <p data-path-to-node="7,2,0"><span data-path-to-node="7,2,0,0">Build and prioritize the global web roadmap by synthesizing user research, analytics, experimentation, and cross-functional stakeholder input</span><span data-path-to-node="7,2,0,2">.</span></p> </li> <li> <p data-path-to-node="7,3,0"><span data-path-to-node="7,3,0,0">Establish operational rigor across planning, intake, prioritization, and release cycles, ensuring the website ships quickly while maintaining high quality and governance</span><span data-path-to-node="7,3,0,2">.</span></p> </li> <li> <p data-path-to-node="7,4,0"><span class="" data-path-to-node="7,4,0,0">Drive an AI-first web operations model, integrating AI tools to accelerate content workflows, QA, localization, and data analysis</span><span data-path-to-node="7,4,0,2">.</span></p> </li> <li> <p data-path-to-node="7,5,0"><span class="" data-path-to-node="7,5,0,0">Oversee the web platform (CMS) architecture and roadmap, optimizing site performance, reliability, Core Web Vitals, and operational costs</span><span class="" data-path-to-node="7,5,0,2">.</span></p> </li> <li> <p data-path-to-node="7,6,0"><span data-path-to-node="7,6,0,0">Lead and support the web engineering and localization teams, setting technical delivery standards and ensuring international visitors receive an exceptional localized experience</span><span data-path-to-node="7,6,0,2">.</span></p> </li> <li> <p data-path-to-node="7,7,0"><span class="" data-path-to-node="7,7,0,0">Partner cross-functionally with Product Marketing, Demand Generation, SEO, Paid Media, Data Science, and Brand Design to align business priorities with customer needs</span><span data-path-to-node="7,7,0,2">.</span></p> </li> </ul> <h1 data-path-to-node="8">About you</h1> <ul data-path-to-node="9"> <li> <p data-path-to-node="9,0,0"><span class="" data-path-to-node="9,0,0,0">Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making</span><span class="" data-path-to-node="9,0,0,2">.</span></p> </li> <li> <p data-path-to-node="9,1,0"><span class="" data-path-to-node="9,1,0,0">Proven track record leading web or digital strategy for complex, multi-product B2B SaaS websites, with measurable impact on conversion rates and sales pipeline</span><span data-path-to-node="9,1,0,2">.<

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