<div class="content-intro"><p><span data-contrast="none">Habitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in</span>‑<span data-contrast="none">home assistance. We deliver coordinated clinical and social care in our centers and directly in participants’ homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission</span>‑<span data-contrast="none">driven care teams continue to help participants live well on their own terms.</span><span data-ccp-props="{"335559738":200,"335559739":200}"> </span></p> <p><span data-contrast="none">Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more, visit www.habitathealth.com.</span></p></div><p><strong>Location</strong><em>: </em>Remote with travel to Habitat Health sites (25% travel)</p> <p><strong>Estimated Start Date:</strong> November 30, 2026</p> <p><strong>Role Scope</strong>: The IT Associate helps keep Habitat Health's multi-site PACE centers running securely and reliably. You will own hands-on engineering and project work across endpoints, networking, cloud, printing, AV, phone, and digital signage; automate repetitive work; and help build the playbooks and tools our internal IT team relies on.</p> <p><strong>Core Responsibilities & Expectations for the Role</strong></p> <ul> <li>Own and deliver IT projects from scoping through deployment and documentation, including secure badge-release printing, conference room buildouts, and new site setups, including Wi-Fi surveys, rack and cabling work, and UPS/power planning.</li> <li>Deploy and maintain conference room technology (Teams Rooms, displays, speakerphones, cabling); administer office and conference room digital signage; administer phone systems including hard phones, mobile phones, and soft phones (e.g., Teams Phone, RingCentral, TalkDesk, etc.).</li> <li>Build and maintain onboarding and offboarding playbooks and automation, and contribute to internal engineering efforts by writing scripts, tools, dashboards, and documentation (PowerShell, Python, Microsoft Graph, Power Automate, etc.)</li> <li>Support multi-site printers, peripherals, and AV equipment, including hardware setup, driver/firmware management, and vendor coordination.</li> <li>Administer and troubleshoot network infrastructure, including switches, wireless access points, firewalls, VPNs, and overhead paging/speaker systems, using CIDR/subnetting, firewall rules, static routes, and VLAN knowledge; resolve escalated issues with root cause analysis, support disaster recovery and backup restore testing, and document fixes in the knowledge base.</li> <li>Administer SaaS applications, including access reviews, license optimization, and SSO configuration</li> <li>Stay current with technology trends and products, including laptops, CPUs, GPUs, RAM, and general technology news, to inform hardware purchasing and recommendations.</li> <li>Manage Entra ID and Microsoft 365 policies, including user and group account administration, conditional access, and basic Windows Server administration.</li> <li>Follow HIPAA and security best practices in all work, supporting asset inventory, access reviews, and audit requests.</li> </ul> <p><strong>Required Qualifications: </strong></p> <ul> <li>Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, or a related technical field, or equivalent hands-on experience; 1+ years of IT, engineering, or technical experience (internships and substantial project work will be considered).</li> <li>Strong analytical and problem-solving skills, with a methodical approach to isolating issues across hardware, software, and network layers.</li> <li>Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, subnetting/CIDR, Wi-Fi, VPN, and network diagrams.</li> <li>Understanding of different operating systems (Windows, Mac, Linux, iOS, Android), hypervisors, virtual machines, RDP, and SSH.</li> <li>Familiarity with Microsoft 365, Entra ID, Teams, and SharePoint.</li> <li>Scripting or software development experience (e.g., PowerShell, Python, Microsoft Graph, etc).</li> <li>Exposure to cloud infrastructure (Azure or AWS).</li> <li>Hands-on experience with printers, AV equipment, and peripherals.</li> <li>Clear written and verbal communication, including the ability to explain technical topics to non-technical teammates.</li> <li>Aligns with our purpose and our values, and is excited about living those out in daily practice.</li> <li>Ability to thrive in a fast-paced, evolving environment with comfort navigating ambiguity, adapting quickly, and contributing to continuous improvement.</li> <li>Strong learning and growth mindset, including seeking feedback, engaging in healthy debate and using data and curiosity to inform decisions.</li> <li>Acts with integrity and ownership, considering the broa