Job Title Facility Coordinator Job Description Summary Soft Services Facility Coordinator is responsible for managing and coordinating workplace support services that ensure a clean, safe, comfortable, and productive office environment for employees and visitors. Job Description Key Responsibilities: • Coordinate housekeeping, pantry, pest control, landscaping, waste management, and other soft services. • Monitor daily facility operations and ensure service standards are consistently met. • Manage outsourced vendors and service providers, including performance reviews and compliance checks. • Conduct routine inspections of office areas, restrooms, cafeterias, reception areas, and common spaces. • Track and resolve employee complaints and service requests related to workplace facilities. • Ensure adherence to health, safety, hygiene, and environmental standards. • Support event management, visitor management, and workplace hospitality services. • Monitor consumables inventory such as pantry items, cleaning materials, and hygiene supplies. • Prepare service reports, audit findings, and vendor performance metrics. • Support emergency response and business continuity requirements from a facilities perspective. Required Skills: • Vendor and contract management. • Strong customer service and stakeholder management skills. • Knowledge of housekeeping, hygiene, and workplace operations. • Problem-solving and coordination abilities. • Good communication and reporting skills. • Proficiency in MS Office and facility management systems. Typical Qualification: • Bachelor's degree or Diploma in Facility Management, Hospitality, Hotel Management, Business Administration, or a related field. • Experience in facilities management, hospitality, workplace services, or soft services operations. INCO: “Cushman & Wakefield”