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Key Account Manager

cw · Client Site - IND - Gurgaon - American Express (India) Private Limited · India
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Job Title Key Account Manager Job Description Summary Job Description About the Role: • Client Relationship Management: Build and maintain strong relationships with key accounts to ensure long-term engagement and loyalty. • Account Strategy & Growth: Develop account plans, identify upselling/cross-selling opportunities, and achieve revenue targets. • Operational Coordination: Act as the primary point of contact for client queries, issue resolution, and service delivery. • Reporting & Analysis: Monitor account performance, prepare reports, and provide insights for business decisions. • Collaboration: Work closely with internal teams (sales, operations, finance) to deliver customized solutions for clients. About You: • Bachelor’s degree in Business Administration, Marketing, or related field. • Proven experience in account management or client servicing. • Strong negotiation and communication skills. • Ability to analyze data and prepare strategic plans. • Proficiency in CRM tools and MS Office. INCO: “Cushman & Wakefield”

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