<div class="content-intro"><p>DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at <a href="https://www.deepintent.com">www.deepintent.com</a>.</p></div><div class="p-rich_text_section"> <p><strong><u>About the Delivery Amplification Office:</u></strong></p> <p>The Delivery Amplification Office (DAO) is not a traditional PMO. We are an AI-native delivery function that makes engineering faster, clearer and easier to steer.</p> <p>We run on the following two foundations.</p> <p><strong>Amplified Squads</strong> is our AI-native operating model. Small, goal-aligned squads with AI built into how they plan, track, report and ship. Agents and automation handle intake, hygiene and status, so people spend their time on decisions and delivery.</p> <p>Our <strong>Delivery Intelligence Platform</strong> is the centre of everything we do. It is an always-on layer across Jira, Confluence, Slack and our people systems that turns delivery activity into live signal: squad health, risk, throughput, release status and executive briefs. Every squad, epic, release and report flows through it — and Delivery Operations keeps it true.</p> <p><strong><u>What You’ll Do:</u></strong></p> <p>Delivery Operations Manager is the operational backbone of a Business Line (BL). You run the day-to-day machinery of Amplified Squads, keep the Delivery Intelligence Platform accurate, and make sure Engineering teams decide on data they trust. Paired with a Delivery Lead, you own the daily operating rhythm — and automate the parts of it that shouldn't need a human in the first place.</p> <ol> <li><strong> </strong><strong>Amplified Squads Operations</strong> <ul> <li>Stand up new squads: members, consultants, boards, filters, release versions and communication channels.</li> <li>Keep every squad tied to its goal and initiative; route missing goals, initiatives and PRDs to the Delivery Lead with the specific gap named.</li> <li>Track each squad's lifecycle from formation to dissolution, and confirm or re-date every dissolution with stakeholders before the day.</li> <li>Maintain squad membership and allocation data as people join, rotate and roll off.</li> </ul> </li> <li><strong> </strong><strong>Delivery Intelligence Platform Stewardship</strong> <ul> <li>Treat the platform as the single source of truth for your BL: complete, current and reconciled to Jira.</li> <li>Act on the signals it raises — stale epics, missing dates, slipping squads — before they reach a review.</li> <li>Test new platform capabilities and report edge cases with reproducible examples.</li> <li>Log every recurring data gap as a rule, validation or automation candidate, so the platform gets smarter each quarter.</li> </ul> </li> <li><strong> </strong><strong>Release and Change Communication</strong> <ul> <li>Run daily release management: confirm planned deployments landed, validate components on the release ticket, and verify release notes with owners.</li> <li>Publish release announcements that engineering, product and client-facing teams can act on without follow-up.</li> <li>Keep release records traceable — what shipped, when and from which squad — as our healthcare clients expect.</li> </ul> </li> <li><strong> </strong><strong>Workflow Hygiene</strong> <ul> <li>Run daily checks on the work hierarchy: components, epic-to-goal links, past-due and approaching-due epics.</li> <li>Hold zero past-due epics as a standing bar, driving date updates or closure with the accountable owner.</li> <li>Field Jira workflow, field and board change requests; implement the agreed ones and keep the configuration consistent across squads.</li> </ul> </li> <li><strong> </strong><strong>Cadence and Ceremonies</strong> <ul> <li>Set up and maintain recurring Product Line and BL syncs; coordinate ad-hoc initiative meetings.</li> <li>Publish decisions and minutes to Confluence and Slack promptly after each meeting, while they are still fresh and actionable.</li> <li>Recommend ceremonies to shorten or retire, using attendance and decisions taken as evidence.</li> </ul> </li> <li><strong> </strong><strong>Reporting and Insights Data</strong> <ul> <li>Gather and validate the quantitative layer for executive reporting, recurring delivery briefs and ad-hoc leadership requests.</li> <li>Make accuracy your signature: every number reconciles to source before the Delivery Lead adds the narrative.</li> </ul> </li> <li><strong> </strong><strong>Knowledge and Enablement</strong> <ul> <li>Maintain the playbooks, runbooks and FAQs that explain how squads, releases and tooling work.</li> <li>Onboard new squad members, engineers and consultants to the Amplified Squads model and our tooling.</li> <li>Answer day-to-day "how do we…" questions so teams spend their time b