<div class="content-intro"><p>DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at <a href="https://www.deepintent.com">www.deepintent.com</a>.</p></div><div class="p-rich_text_section"> <p><strong><u>About the Delivery Amplification Office:</u></strong></p> <p>The Delivery Amplification Office (DAO) is not a traditional PMO. We are an AI-native delivery function that makes engineering faster, clearer and easier to steer.</p> <p>We run on the following two foundations.</p> <p><strong>Amplified Squads</strong> is our AI-native operating model. Small, goal-aligned squads with AI built into how they plan, track, report and ship. Agents and automation handle intake, hygiene and status, so people spend their time on decisions and delivery.</p> <p>Our <strong>Delivery Intelligence Platform</strong> is the centre of everything we do. It is an always-on layer across Jira, Confluence, Slack and our people systems that turns delivery activity into live signal: squad health, risk, throughput, release status and executive briefs. Every squad, epic, release and report flows through it — and Delivery Operations keeps it true.</p> <p><strong><u>What You’ll Do:</u></strong></p> <p>The Senior Delivery Operations Manager owns the operating system of one or more Business Lines (BLs): the data, cadence, tooling and automation that Amplified Squads run on. Paired with a Senior Delivery Lead as daily working partner and growth-path mentor, you move from keeping the system accurate to redesigning it — on a deliberate path toward Delivery Lead.</p> <ol> <li><strong> </strong><strong>Operating Model Stewardship</strong> <ul> <li>Own Amplified Squads health for 1–2 BLs: lifecycle adherence, goal coverage, squad lifespan and dissolution postponements.</li> <li>Set and enforce operating conventions (naming, release versions, mandatory fields, dissolution checks), and document them in the DAO playbook.</li> <li>Turn squad retrospectives and survey data into concrete changes to how squads form, run and close.</li> </ul> </li> <li><strong> </strong><strong>Delivery Intelligence Platform Ownership</strong> <ul> <li>Act as the operations voice of the platform: define business logic, data-quality rules and acceptance criteria, and run UAT with the Delivery Engineers who build it.</li> <li>Drive adoption so squads, EMs and PMs work from the platform, not from side spreadsheets.</li> <li>Turn its signals into early warnings that reach your Delivery Lead before a review does.</li> </ul> </li> <li><strong> </strong><strong>Automation and AI Agents</strong> <ul> <li>Maintain the ops automation backlog for your BLs: every recurring task with its frequency, effort and automation path (Jira rule, platform capability or AI agent).</li> <li>Ship at least one automation per quarter that retires a recurring manual task, and report the hours returned.</li> <li>Design and tune AI delivery agents for hygiene, summarisation and follow-up, with clear checks on their accuracy.</li> <li>Contribute proven patterns to the DAO's Agentic Framework for cross-BL adoption.</li> </ul> </li> <li><strong> </strong><strong>Reporting and Delivery Insights</strong> <ul> <li>Own the quantitative layer of executive reporting and recurring delivery briefs for your BLs, reconciled to source.</li> <li>Draft the first qualitative read — what moved, why, and what's at risk — for your Senior Delivery Lead to sharpen.</li> <li>Track the metrics the operating model is judged on: throughput, cycle time, WIP and goal coverage.</li> </ul> </li> <li><strong> </strong><strong>Tooling and Workflow Governance</strong> <ul> <li>Own Jira configuration standards across your BLs: workflows, issue types, fields and boards.</li> <li>Assess the impact of every workflow change request, align stakeholders on edge cases, and roll changes out without breaking reporting.</li> </ul> </li> <li><strong> </strong><strong>DAO-wide Ops Domain</strong> <ul> <li>Own one operations domain for the whole DAO, such as release and change management, cadence design, or the reporting data layer.</li> <li>Define the standard other Delivery Operations follow in that domain, and spot-check their output.</li> </ul> </li> <li><strong> </strong><strong>Enablement and Team Leverage</strong> <ul> <li>Own the playbooks and onboarding that teach teams the Amplified Squads model and our tooling.</li> <li>Review and coach the work of Delivery Operations peers.</li> <li>Work against explicit Lead-readiness milestones agreed with your Senior Delivery Lead: run a BL review solo, lead a stakeholder alignment, own an escalation end to end with a recommendation.</li> <li>Act as Delivery Lead backup for your BL during leave or peak load.</li> </ul> </li> </ol> <p><