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Facilities Operations Manager - GCC (Night Shift)

fictiv · Bengaluru, India Office · Bengaluru, Karnataka, India
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<div class="content-intro"><p><strong>About MISUMI Americas</strong></p> <p>MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.</p></div><p><span style="text-decoration: underline; font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>Opportunity To Unlock Your Creativity</strong></span><br><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.</span></p> <p><span style="text-decoration: underline; font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>Opportunity To Grow Your Career</strong></span><br><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.<span style="font-weight: 400;"><br></span></span></p> <h3><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Impact In This Role</span></h3> <p>The Facilities Operations Manager is a key contributor to building a safe, functional, and well-run workplace within the GCC — overseeing and executing programs across facility maintenance, vendor management, and workplace safety compliance. The role also assists with day-to-day office operations, helping with space planning, employee workplace requests, and general operations tasks. You will connect day-to-day facility workflows with longer-term operational priorities, contributing to a well-run and people-centered GCC.</p> <h3><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">What You’ll Be Doing</span></h3> <p><span style="font-family: arial, helvetica, sans-serif;"><strong><span style="font-size: 10pt;">Areas of Responsibility:</span></strong></span></p> <ul> <li><span style="font-family: arial, helvetica, sans-serif;"><strong>Workplace Operations:</strong> Own end-to-end daily office operations including housekeeping, pantry, maintenance, and security. Lead seating allocation strategy, office moves, and overall upkeep of the Bengaluru GCC facility through proactive inspections, preventive planning, and hands-on vendor management.</span></li> <li><span style="font-family: arial, helvetica, sans-serif;"><strong>Vendor Management: </strong>Lead sourcing, negotiation, and management of service contracts (catering, cleaning, transport, AC, and others). Manage the facilities budgets — tracking, and reporting spend — while ensuring invoice processing and documentation meet finance and compliance standards.</span></li> <li><span style="font-family: arial, helvetica, sans-serif;"><strong>Employee & Visitor Experience: </strong>Drive transport and logistics planning for employees and visiting colleagues. Partner closely with HR to design and deliver team events, wellness initiatives, and onboarding/offboarding logistics that reflect a strong employee experience.</span></li> <li><span style="font-family: arial, helvetica, sans-serif;"><strong>Safety & Compliance: </strong>Own workplace safety protocols, statutory compliance, and preventive maintenance planning end to end. Serve as the primary point of contact and decision-maker during emergencies, ensuring readiness and rapid response.</span></li> <li><span style="font-family: arial, helvetica, sans-serif;"><strong>Planning & Reporting:</strong> Define and monitor facilities KPIs, drive process improvement initiatives, and lead forecasting for future space and service needs in line with GCC growth plans.</span></li> <li><span style="font-family: arial, helvetica, sans-serif;"><strong>General Administration: </strong>Oversee day-to-day administrative operations, ensuring documentation, scheduling, and internal coordination run efficiently across the facilities function.</span></li> </ul> <h2><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Desired Traits:</span></h2> <p><strong>Traits:</strong></p> <ul> <li style="text-align: left;">Good English communication skills, including the ability to communicate technical information clearly to employees, vendors, and stakeholders.</li> <li style="text-align: left;">Ability to understand and speak multiple languages — English, Kannada, Hindi, and any other regional languages (Telugu/Tamil) is a plus.</li> <li style="text-align: left;">Proactive, detail-oriented, and solution-focused.</li> <li style="text-align: left;">Comfortable working across multiple time zones and hybrid setups.</li> <li style="text-align: left;">Experience supporting scaling teams or dynamic office environments.</li> </ul> &lt

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