flagshippioneeringinc · Cambridge, MA USA · Iris Labs, Inc.
<p><strong><span data-contrast="auto">The Company</span></strong><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">Iris Labs, Inc. is a privately held, early-stage company pioneering the use of artificial intelligence to transform how people navigate life’s challenges and wellbeing. We are creating a platform that empowers people to build a life they are proud of and fulfilled by. We bring together psychology, product, design, engineering, and machine learning to build digital experiences that are engaging, trustworthy, and genuinely helpful. </span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">Iris Labs is backed by Flagship Pioneering, an innovation enterprise that conceives, creates, resources, and builds companies that invent breakthrough technologies that transform the world. Flagship has created over 100 groundbreaking companies since 2000, including Moderna.</span><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="auto">The Role</span></strong><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">We're looking for an experienced and creative leader to own and continually improve product performance. This person will lead on how we define and measure safety, and partner across disciplines to strengthen our evaluations, safety systems, and user experience. This role sits at the intersection of psychology, AI, product development, and applied research. Candidates should have a strong background in clinical science with the ability to lead projects and communicate effectively across teams to translate insights into actionable and meaningful improvements across AI tools and workflows. The role offers a unique opportunity to help drive the strategy of an early stage AI-focused company.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="auto">The ideal candidate is a self-starter who knows how to balance safety, quality, and rigor with speed and experimentation. They are passionate about creating user experiences that help people feel supported, understood, and empowered in their everyday lives. This dynamic role offers significant opportunities for impact and professional growth, helping shape how AI can responsibly support wellbeing at scale.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><strong><span data-contrast="auto">Key Responsibilities</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li><span data-contrast="auto">Serve as the subject matter expert on safety systems, owning the safety roadmap and continuously improving guardrails as the product evolves.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto">Develop a deep, data-driven understanding of product performance across safety risks; identify strengths, limitations, failure modes, emerging risks, and opportunities for improvement.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto">Develop and evolve safety frameworks, benchmarks, evaluation methodologies, rubrics, quality standards, and meaningful safety metrics.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto">Lead human and automated evaluation programs, including annotation programs, annotator and AI judge training and calibration, and improvements to evaluation reliability and scalability.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto">Conduct qualitative and quantitative reviews from both expert and user perspectives, translating findings into clear, actionable product recommendations.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto">Partner with Engineering, ML, Product, and Data Science to improve risk detection, prompting strategies, response generation, routing and escalation logic, automated evaluation pipelines, and the overall user experience.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto">Prototype and test new safety approaches, product features, and user experiences to improve safety and broader product quality.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto">Own ongoing safety monitoring and assessment, including dashboards, key metrics, trend analysis, emerging risk identification, safety reviews, and refinement of safety protocols.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto">Evolve and own safety and launch-readiness criteria for new features and capabilities, identifying risks and ensuring appropriate mitigations are in place.</span><span data-ccp-props="{"134233117":false,"134233