Response Co-ordinator (Operations Center Hereford)

<div class="content-intro"><p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for!<br><br>Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts.  <br><br>Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values: <br> <br>Integrity – Collaboration - Relationships – Excellence – Creativity - Results  </span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Join Us,</span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Concentric - "Your World Secured"</span></p></div><p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">We are currently looking to hire a <strong>Response Co-ordinator</strong> to join <strong>SPS Global's Corporate Team (A Concentric Company) in Hereford, England, United Kingdom. </strong></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><em><strong>*This position requires working onsite from our Hereford, UK, Headquarters. Candidates must be able to work in the office. This is a part-time position, working 32 hours per week. </strong></em></span></p> <p><span style="text-decoration: underline; font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong>JOB DESCRIPTION</strong></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">The Response Coordinator serves as a critical member of SPS Global’s Security Operations team, responsible for monitoring global events, managing incident response, supporting field operations, and ensuring the safety of personnel and assets worldwide. This position requires excellent situational awareness, communication skills, and the ability to coordinate logistics and response measures under pressure. Operating 24/7, the Response Coordinator supports real-time decision-making and acts as the first point of contact for incident reporting and escalation.</span></p> <p><span style="text-decoration: underline; font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong>RESPONSIBILITIES </strong></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong>Threat Monitoring & Intelligence:</strong></span></p> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Continuously monitor open-source intelligence, commercial platforms, internal communication channels, and travel alerts to identify emerging threats or disruptions.</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Assess the relevance and credibility of global incidents (e.g., civil unrest, terrorism, natural disasters, cyber threats) and escalate them in accordance with Standard Operating Procedures (SOPs).</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Compile and disseminate timely threat assessments and situational reports to internal stakeholders and clients.</span></li> </ul> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong>Incident Management & Emergency Response:</strong></span></p> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Act as a central point of contact for reporting and coordinating responses to incidents affecting SPS personnel, clients, or operations.</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Follow established response protocols to manage critical incidents, ensuring accurate documentation and communication throughout the event's lifecycle.</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Liaise with security, operations, and client teams to coordinate safe travel, emergency support, or evacuations when needed.</span></li> </ul> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong>Operational Support:</strong></span></p> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-famil