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Senior Director, Strategic Partnerships

inkind · Austin, in-person
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<p><strong><br></strong><span style="font-size: 10pt;"><strong>Senior Director, Strategic Partnerships</strong></span></p> <p><span style="font-size: 10pt;"><strong>Location:</strong> Austin, TX</span><br><span style="font-size: 10pt;"><strong>Department:</strong> Strategic Partnerships</span><br><span style="font-size: 10pt;"><strong>Reports To:</strong> Executive Leadership</span></p> <h2><span style="font-size: 10pt;"><strong>About inKind</strong></span></h2> <p><span style="font-size: 10pt;">inKind is transforming restaurant financing and customer engagement through an innovative fintech platform that provides restaurants with growth capital while helping consumers discover and enjoy dining experiences nationwide.</span></p> <p><span style="font-size: 10pt;">As we continue to scale, we are building strategic partnerships that expand how consumers access inKind, create value for our restaurant partners, strengthen our platform, and unlock meaningful new growth opportunities.</span></p> <h2><span style="font-size: 10pt;"><strong>Role Summary</strong></span></h2> <p><span style="font-size: 10pt;">inKind is seeking a <strong>Senior Director, Strategic Partnerships</strong> to lead the strategy, orchestration, execution, and overall outcomes of some of the company's most important strategic partnerships.</span></p> <p><span style="font-size: 10pt;">This is a senior leadership role operating at the intersection of <strong>business strategy, product, technology, financial services, operations, and go-to-market execution</strong>. You will work closely with executive leadership and senior external partners to translate complex partnership opportunities into scalable programs that deliver measurable commercial and customer impact.</span></p> <p><span style="font-size: 10pt;">You will own the partnership operating model from strategic alignment and solution design through implementation, launch, adoption, optimization, and expansion. This includes establishing governance, aligning executive stakeholders, driving cross-functional accountability, identifying risks and opportunities, and ensuring that partnerships deliver against their strategic and financial objectives.</span></p> <p><span style="font-size: 10pt;">This is not a traditional partnership-management or program-management position. The Senior Director will be expected to understand the underlying economics and strategic value of each partnership, influence product and commercial strategy, challenge assumptions, navigate ambiguity, and drive decisions across teams without relying on direct authority.</span></p> <p><span style="font-size: 10pt;">You will bring structure to complexity while maintaining the speed and entrepreneurial mindset required in a rapidly scaling organization.</span></p> <h2><span style="font-size: 10pt;"><strong>What You’ll Own</strong></span></h2> <h3><span style="font-size: 10pt;"><strong>Strategic Partnership Leadership</strong></span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Own the strategy, operating model, and overall execution of major strategic partnerships from initial planning through launch, optimization, and expansion.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Translate executive commitments, commercial objectives, and partnership agreements into actionable strategies, roadmaps, workstreams, and measurable outcomes.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Serve as a senior relationship leader for key external partners, building trusted relationships with executives and functional leaders.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Develop a deep understanding of each partner's business model, strategic priorities, customer proposition, organizational structure, and decision-making processes.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Identify opportunities to expand partnerships into new products, customer experiences, channels, markets, or commercial models.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Ensure partnership activity remains aligned with inKind's broader company, product, consumer, restaurant, and growth strategies.</span></li> </ul> <h3><span style="font-size: 10pt;"><strong>Executive & Cross-Functional Leadership</strong></span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Act as the central strategic connector across Product, Engineering, Data, Marketing, Sales, Partner Success, Operations, Support, Finance, Legal, Risk, Compliance, and Information Security.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Establish clear ownership and accountability across complex initiatives spanning multiple teams and organizations.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Create executive governance structures that enable fast decision-making, transparent escalation, and clear accountability.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Lead executive steering meetings, strategic reviews, partnership planning sessions, and critical decision forums.</span>&l

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