<p></p> <h1 class="PDq2pG_selectionAnchorContainer" data-section-id="6x4ilc" data-start="0" data-end="54">Training Administrator – 9 Month Fixed-Term Contract</h1> <p data-start="56" data-end="126"><strong data-start="56" data-end="82">Location: Coventry, UK</strong><br data-start="82" data-end="85"><strong data-start="85" data-end="126">Contract: 9 Month Fixed-Term Contract</strong></p> <h2 data-section-id="nhp3tr" data-start="128" data-end="195">Join Minitab and help deliver an outstanding training experience</h2> <p data-start="197" data-end="356">We’re looking for an organised and customer-focused <strong data-start="249" data-end="275">Training Administrator</strong> to join Minitab on a <strong data-start="297" data-end="328">9 month fixed-term contract</strong>, based in <strong data-start="339" data-end="355">Coventry, UK</strong>.</p> <p data-start="358" data-end="810">This is a varied coordination role at the heart of our Educational Services operations. You’ll help ensure our training programmes run smoothly from initial booking and scheduling through to delivery and post-training support. You’ll coordinate training contracts, consultant schedules and logistics, maintain accurate systems and documentation, and provide responsive support to both customers and internal teams.</p> <p data-start="812" data-end="1008">If you enjoy keeping multiple moving parts organised, delivering excellent customer service and working collaboratively across an international business, this could be a great opportunity for you.</p> <h2 data-section-id="dhw6ft" data-start="1010" data-end="1033">What you’ll be doing</h2> <p data-start="1035" data-end="1073">As our Training Administrator, you’ll:</p> <ul data-start="1075" data-end="2400"> <li data-section-id="1wyoo8f" data-start="1075" data-end="1234">Coordinate the end-to-end administration of Educational Services, including contractual agreements, schedules, consultant assignments and customer logistics.</li> <li data-section-id="e72d06" data-start="1235" data-end="1347">Manage training schedules and ensure the right resources and information are in place for successful delivery.</li> <li data-section-id="1m0511u" data-start="1348" data-end="1474">Monitor the Training mailbox, responding to customer and internal enquiries relating to onsite, public and virtual training.</li> <li data-section-id="ucec8n" data-start="1475" data-end="1556">Provide real-time support to colleagues and attendees during training sessions.</li> <li data-section-id="1t93fq9" data-start="1557" data-end="1652">Coordinate post-training activities, including the creation and distribution of certificates.</li> <li data-section-id="esld79" data-start="1653" data-end="1800">Collect customer feedback and maintain training metrics and CSAT information to help us measure performance and continually improve our services.</li> <li data-section-id="jjnm34" data-start="1801" data-end="1879">Maintain accurate customer and training information across relevant systems.</li> <li data-section-id="1u88ah9" data-start="1880" data-end="1973">Process Educational Services bookings through our CRM and support training manual requests.</li> <li data-section-id="1r6tp9y" data-start="1974" data-end="2050">Review and submit subcontractor invoices relating to Educational Services.</li> <li data-section-id="1nt9xrx" data-start="2051" data-end="2133">Support the management and updating of course materials, including translations.</li> <li data-section-id="72vkpm" data-start="2134" data-end="2220">Prepare and manage Statements of Work (SOWs), reports and operational documentation.</li> <li data-section-id="jm9rsa" data-start="2221" data-end="2400">Work closely with colleagues across <strong data-start="2259" data-end="2327">Customer Success, Field Operations, Sales, Marketing and Finance</strong> to improve processes and support the effective delivery of our services.</li> </ul> <p data-start="2402" data-end="2645">The role combines hands-on training administration with broader service and cross-functional operations, so you’ll have the opportunity to contribute to process improvements as well as day-to-day delivery.</p> <h2 data-section-id="1cwa8mn" data-start="2647" data-end="2672">What we’re looking for</h2> <p data-start="2674" data-end="2687">You’ll bring:</p> <ul data-start="2689" data-end="3543"> <li data-section-id="1hs63qo" data-start="2689" data-end="2735"><strong data-start="2691" data-end="2734">2+ years of customer-focused experience</strong>.</li> <li data-section-id="1cyts3u" data-start="2736" data-end="2830">Previous experience in a <strong data-start="2763" data-end="2829">training coordination, training administration or similar role</strong>.</li> <li data-section-id="blxq2k" data-start="2831" data-end="2934">Strong organisational skills and the ability to manage multiple schedules, activities and priorities.</li> <li data-section-id="i7fjsq" data-start="2935" data-end="3062">Confidence using <strong data-start="2954" data-end="2963">Excel</strong> to maintain and update data, <strong data-start="2993" data-end="3004">Outlook</strong> to manage schedules and <strong data-start="3029" data-end="3037">Word</strong> to create documentation.</li> <li data-section-id="1eq4ov5" data-start="3063" data-end="3138">Experience reviewing and maintaining information within a <strong data-start="3123" data-end="3137">CRM system</strong>.</li> <li data-section-id="8kkx42" data-start="3139" data