<p>Process Engineer serves as a strategic partner to business leaders, shaping how the organization designs, governs, and scales its operations. This position leads complex, cross-functional transformation initiatives, and is accountable for ensuring that process design decisions align with long-term organizational strategy rather than isolated functional goals.</p> <p>Working across business units, technology teams, and executive stakeholders, the Process Engineer leads the end-to-end lifecycle of process transformation. Applying Lean, Six Sigma, and systems-engineering methods, the Process Engineer translates this strategic work into measurable gains in cycle time, cost, quality, compliance, and operational capacity, ensuring that enterprise-level process strategy produces tangible, sustained business results.</p> <p><strong>Duties & Responsibilities</strong></p> <ul> <li><strong>Process analysis</strong>: Lead end-to-end process analysis to identify bottlenecks, inefficiencies, and control gaps, using root-cause analysis, Lean, DMAIC, and value-stream mapping to design improved future-state processes.</li> <li><strong>Cross-functional facilitation</strong>: Facilitate complex process-mapping and stakeholder working sessions across functions, evaluating the interplay of people, process, technology, data, and risk.</li> <li><strong>Simplification before automation</strong>: Identify opportunities to simplify, standardize, or eliminate activities prior to introducing technology solutions.</li> <li><strong>Project leadership</strong>: Lead cross-functional improvement initiatives from discovery through implementation, defining scope, milestones, risks, and expected benefits.</li> <li><strong>Stakeholder partnership</strong>: Present data-driven recommendations to leadership, drive stakeholder alignment and change adoption, and coach Process Analysts and Consultants.</li> <li><strong>Measurement & governance</strong>: Establish KPIs, baselines, and benefit-realization metrics; build dashboards and scorecards; conduct post-implementation reviews; design governance and control structures.</li> <li><strong>Technology enablement</strong>: Partner with technology teams to define requirements, workflow design, and automation opportunities (RPA, AI, process mining) that support—not overcomplicate—optimized processes.</li> <li><strong>Implementation support</strong>: Support testing, adoption, and post-implementation validation of technology-enabled improvements.</li> </ul> <p><strong>Supervisory Responsibilities: </strong>This role does not have formal people leadership responsibilities but may provide guidance, mentorship, or subject matter expertise to others</p> <p><strong>Knowledge, Skills & Abilities</strong></p> <ul> <li>Advanced analytical and structured problem-solving capabilities.</li> <li>Strong process-design and systems-thinking skills.</li> <li>Ability to translate complex operational issues into scalable solutions.</li> <li>Strong facilitation, stakeholder-management, and influencing capabilities.</li> <li>Ability to lead complex initiatives with limited oversight.</li> <li>Strong business acumen and understanding of downstream process impacts.</li> <li>Ability to use data to develop recommendations and quantify benefits.</li> <li>Ability to coach others in process-improvement practices.</li> <li>Strong written, verbal, and executive presentation skills.</li> </ul> <p><strong>Education Level</strong></p> <ul> <li>Bachelor's Degree</li> <li>Degree in Business, Engineering, Industrial Engineering, Information Systems, or related field</li> </ul> <p><strong>Years of Experience</strong></p> <ul> <li>7+ year of relevant experience in business process improvement, operational excellence, process engineering, business analysis, project delivery, or related fields.</li> <li>Demonstrated experience leading complex, cross-functional process-improvement initiatives.</li> <li>Combination of education and experience considered in lieu of degree.</li> <li>Experience working in a regulated, financial-services, insurance, healthcare, technology, or other complex operational environment preferred.</li> <li>Experience with process modeling, process mining, and/or analytical tools preferred.</li> <li>Experience identifying and implementing automation, workflow, RPA, AI, or system-enhancement opportunities preferred.</li> </ul> <p><strong>License/Certification Preferred</strong></p> <ul> <li>Lean Six Sigma Green Belt</li> <li>Practical experience with Lean, Six Sigma, continuous improvement, business process management, or quality-management methodologies.</li> </ul> <p></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">#IND-HP</p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">#LI-MK1</p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">#LI-Remote</p> <p></p><div class="content-conclusion"><h3><strong>Additional Information </strong></h3> <p><strong>Work Environments</strong></p> <p>F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you'll work with your l