<div class="content-intro"><p>At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.</p></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>So, what’s the role all about?<br></strong>As part of the Presales team, the AI Presales Engineer will work closely with Sales on discovery calls, technical deep dives, demos, and POCs, acting as a trusted advisor who bridges technology and business value</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The Agentic Solution Sales Team combines an overlay and a hunter sales capacity to support advanced, AI solution sales cycles to accompany our CXone platform or be standalone.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The ideal candidate will have a deep understanding of advanced digital and AI technologies such as conversational AI, IVA, knowledge management, agent assistance and more. </span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>How will you make an impact? </strong> </span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Value Selling & Discovery:</strong> Partner with account executives to lead technical discovery sessions, identify high-value enterprise AI use cases, and articulate the ROI of automated agents.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Rapid PoC Building:</strong> Design and build functional prototypes and workflow blueprints using <strong>n8n</strong> and <strong>LangChain</strong> to visually demonstrate value during the sales cycle.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Solution Architecture:</strong> Translate client requirements into production-ready blueprints featuring <strong>RAG (Retrieval-Augmented Generation)</strong>, semantic search, and secure enterprise app integrations.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Technical Advisory:</strong> Serve as the trusted AI expert for client CTOs, IT directors, and business leaders, confidently handling security, data privacy, and architecture questions.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Cross-Functional Feedback:</strong> Feed field insights and client requirements back into the Product and Engineering teams to influence the core product roadmap.</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Have you got what it takes?</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Experience:</strong> 4–7 years of experience in a <strong>Pre-Sales Engineering, Solutions Architecture, or Technical Consulting</strong> role, with a strong focus on automation or generative AI solutions.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Technical Comprehension:</strong> Deep conceptual and practical understanding of the AI ecosystem: workflow orchestration (<strong>n8n</strong>), LLM application frameworks (<strong>LangChain/LangGraph</strong>), and <strong>RAG pipelines</strong>.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Value-Driven Mindset:</strong> Proven track record of value selling—translating technical features (like chunking, vector databases, or agents) into business outcomes (cost reduction, speed, risk mitigation).</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Communication & Presentation:</strong> Exceptional ability to deliver highly engaging product demonstrations and present complex architectures simply to C-level executives.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Light Coding Capabilities:</strong> Proficient enough in <strong>Python</strong> or <strong>JavaScript</strong> to build quick connectors, parse JSON schemas, and ensure reliable api tool-calling in demos.<br></span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What’s in it for yo