Director of Ecommerce, DTC

soldejaneiro · New York Metropolitan - Hybrid · New York, New York, United States

<div class="content-intro"><h2>Our Story</h2> Launched in 2015, Sol de Janeiro is a globally recognized, award-winning beauty brand, drawing inspiration from Brazil’s beauty rituals, warmth, and spirit. Sol de Janeiro delivers a sensory experience beloved by multi-generational consumers worldwide, with clinically proven results, transformative textures, and transportive fragrances.   Headquartered in New York and launched as a digitally native brand, we have expanded globally with teams in Paris, London, and Germany. Our commitment to excellence has earned high-profile honors, including being named one of TIME100’s 2024 Most Influential Companies, Fast Company’s 2024 World's Most Innovative Companies, and WWD Beauty Inc’s Power Brands of 2024, underscoring its leadership in the beauty industry and outstanding workplace. These accolades highlight our dedication to being a leading brand in the beauty industry and an exceptional workplace. </div><h3>What You’ll Do</h3> We are seeking a strategic, results-driven Director of Ecommerce, DTC to own the end-to-end Direct-to-Consumer business across soldejaneiro.com and Tik Tok Shop. This role carries full accountability for the DTC P&L — owning the overall DTC P&L strategy, revenue and margin growth, customer acquisition and retention, CRM and lifecycle marketing, and performance media. You will define and execute the digital commerce vision, balancing business goals with brand storytelling, product merchandising, site experience, and data-driven media investment to drive conversion, AOV, LTV, and customer engagement. As the senior DTC leader, you will own the strategic roadmap across site merchandising, CRM, and performance media, partnering closely with cross-functional teams in Global Product Marketing, Brand Marketing, Creative, Finance, and Technology. You will lead a high-performing team and be accountable for delivering against channel revenue, profitability, and customer growth targets. The position will report to the VP, DTC. <h3>What You’ll Be Working On</h3> DTC P&L & Business Strategy <ul> <li>Own the overall DTC P&L strategy, including revenue forecasting, margin management, budget allocation, and profitability targets across the DTC channel</li> <li>Develop and drive the annual and multi-year DTC business plan, setting channel-level targets for revenue, contribution margin, customer acquisition, retention, and LTV</li> <li>Partner with Finance to build financial models, track performance against plan, and deliver monthly, quarterly, and annual P&L reviews with actionable recommendations</li> <li>Lead channel-level pricing, promotional, and margin optimization strategies to maximize profitability while protecting brand equity</li> <li>Own the DTC budget across media, technology, and operations, optimizing spend for ROI and efficiency</li> </ul> Performance Media <ul> <li>Own the end-to-end performance media strategy and execution across paid social paid search, affiliate, and other digital acquisition and retention channels</li> <li>Manage media investment and agency/technology partnerships, setting targets for CAC, ROAS, and incremental revenue</li> <li>Build and optimize full-funnel media plans in partnership with Brand Marketing and Creative, aligning media to product launches, promotions, and seasonal campaigns</li> <li>Lead testing roadmaps across creative, audienc

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