<div class="content-intro"><p><strong>Be part of the team that defends the networks the world depends on</strong></p> <p>Corelight defends the world’s most sensitive networks—from global commerce to national defense—quietly, relentlessly, and with resolve. As cyber threats grow faster and smarter, we serve as the trusted force behind network resilience, putting elite defense within reach.</p> <p>By transforming digital footprints from physical, virtual, and cloud networks into actionable insights, we empower defenders to illuminate blind spots and stay ahead of an evolving threat landscape. Built on open-source innovations and fueled by industry leading agentic AI technology, Corelight helps teams to detect advanced threats and close cases with unprecedented clarity and precision.</p></div><p><span style="font-size: 12pt;"><strong>About the Role</strong></span></p> <p><span style="font-size: 12pt;">Corelight is looking for a strategic, hands-on Manager, Customer Education & Certification to lead the transformation of how our customers learn, develop technical expertise, and realize value from our technology. You'll lead a team responsible for evolving our existing training offerings into a modern, scalable customer education program that customers actively seek out. From developing engaging technical learning experiences and building recognized certification pathways to driving training adoption and revenue, you'll help security professionals build meaningful skills while strengthening customer engagement and long-term success.</span></p> <p><span style="font-size: 12pt;">This is a player-coach opportunity for someone who can set the vision, develop and lead a high-performing team, and personally contribute to the development and delivery of technical training and certification programs.</span></p> <p><span style="font-size: 12pt;"><strong>What You'll Do</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Lead the transformation of Corelight's customer education program</strong>, evaluating existing training offerings, identifying gaps, and building a scalable strategy that accelerates customer onboarding, technical proficiency, product adoption, and long-term value.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Manage, coach, and develop the customer education team</strong>, establishing clear priorities, performance expectations, and accountability while remaining actively involved in training delivery, content development, and certification initiatives.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Design and launch technical certification programs</strong>, developing tiered, role-based learning pathways, competency frameworks, practical assessments, and digital credentials that validate real-world skills and establish Corelight certifications as valuable professional achievements.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Develop and deliver engaging technical education</strong>, personally contributing to self-paced courses, modular learning paths, instructor-led training, interactive labs, and practical exercises tailored to security engineers, administrators, threat hunters, and SOC analysts.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Modernize learning through AI and automation</strong>, leveraging emerging technologies to accelerate content creation, personalize learning experiences, improve accessibility, and scale education globally.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Drive cross-functional adoption of customer education,</strong> partnering with Customer Success, Marketing, Sales, and Product to increase awareness, engagement, and adoption of Corelight's education and certification offerings.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Expand the commercial impact of education</strong>, improving utilization of purchased training services, identifying new revenue opportunities, and integrating education throughout the customer journey to support adoption, retention, and growth.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Measure and continuously improve program effectiveness</strong>, establishing meaningful metrics across enrollment, completion, demonstrated proficiency, certification attainment, customer satisfaction, training utilization, and revenue.</span></li> </ul> <p><span style="font-size: 12pt;"><strong>What You'll Bring</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Bachelor's degree or equivalent practical experience, with 7+ years of experience in customer education, technical training, instructional design, or related functions within B2B SaaS, enterprise technology, or cybersecurity.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience leading and developing technical education or training teams, with a demonstrated ability to balance people management, strategic program ownership, and hands-on execution.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Proven experience building, transforming, or scaling technical customer education programs, with measurable results in learner engagement, c