Senior Project Manager

<p>Hybrid role.</p> <table id="public_fields"> <tbody> <tr class="info-row"> <td class="info-cell" data-required="false"> <div class="custom-field-control support-custom-field-dependency editable-field-control" data-type="long_text" data-nullable="false"> <div class="collapsed-field"> <p>As a Senior Project Manager, you will be part of the Customer Success (CS) department. We undertake exciting projects at top-tier banks all over the world to implement our online banking solutions. Your task is to manage projects all around the world and be a bridge between Backbase internal teams and our clients.</p> <span class="Apple-converted-space"> </span> <span class="Apple-converted-space"> </span></div> </div> </td> </tr> <tr class="info-row"> <td class="info-cell" data-required="false"> <div class="custom-field-control support-custom-field-dependency editable-field-control" data-type="long_text" data-nullable="false"> <div class="collapsed-field"> <p>Backbase is a fast-growing and dynamic environment. Taking upon this position means that you will be a key person in providing effective coordination and communication among all the project stakeholders.</p> <p>You will be expected to support customers/partners and advise clients on implementing their online applications using Backbase Solution to its full potential.</p> <span class="Apple-converted-space"> </span> <span class="Apple-converted-space"> </span></div> </div> </td> </tr> <tr class="info-row"> <td class="info-cell" data-required="false"> <div class="custom-field-control support-custom-field-dependency editable-field-control" data-type="long_text" data-nullable="false"> <div class="collapsed-field"> <p>Fundamentals:<br>● 5-8 years of experience;<br><strong>● Can demonstrate experience in the banking sector;</strong><br>● Can demonstrate experience in scaleup environment;<span class="Apple-converted-space"> </span><br>● Managed a program;<br>● Agile coach experience is beneficial.<span class="Apple-converted-space"> </span><br><br>Use of Tools and Methods:<br>● Superior knowledge of standard software tools related to daily position responsibilities, answers questions for colleagues related to those tools and leads tutorials on best practices for using software tools;<br>● Provides teams and colleagues and customers with context for how software tools enhance their ability to perform their duties more efficiently and effectively- strongly promotes agile philosophy and ways of working.<span class="Apple-converted-space"> </span><br><br>Financial Management:<br>● Able to create tools and processes around internal and external reporting;<br>● Able to support strategy discussions based on reported data;<br>● Able to address issues based on data;<br>● Ensures effectiveness of the project (productivity/billability for the company).<span class="Apple-converted-space"> </span><br><br>Client Management:<br>● Able to spot business development opportunities and involve relevant people;<span class="Apple-converted-space"> </span><br>● Able to design and facilitate client workshops;<br>● Able to spot potential issues and minimize the impact through effective management;<br>● Able to handle a large transformation program within one customer;<br>● Able to work with senior stakeholders to define long-term program strategy.<span class="Apple-converted-space"> </span><br><br>Project Team Management (internal):<br>● Effectively manages project team and resolves issues;<span class="Apple-converted-space"> </span><br>● Takes initiative to identify potential resources before liaising with the resourcing team;<span class="Apple-converted-space"> </span><br>● Trains team members in scrum methodology;<span class="Apple-converted-space"> </span><br>● Manages multiple teams in a large program or multiple projects.<span class="Apple-converted-space"> </span><br><br>Change Management:<br>● Is comfortable with ambiguity and a rapidly changing environment;<span class="Apple-converted-space"> </span><br>● Able to influence and drive change;<br>● Can identify potential changes as risks before they occur;<span class="Apple-converted-space"> </span><br>● Able to mitigate the impact of changes and replan accordingly;<span class="Apple-converted-space"> </span><br>● Able to improve the change process.<span class="Apple-converted-space"> </span><br><br>Risks and Issues Management:<br>● Manages risks and issues on the project level and program level.</p> </div> </div> </td> </tr> </tbody> </table>