Sales Operations Specialist

<div class="posting-title-container"> <div> <div> <h2>Our Company</h2> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">At EOS, we bring people, ideas and expertise together to deliver meaningful outcomes for our customers. Our success is built on collaboration, accountability and a shared commitment to continuous improvement.</div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">We value people who are curious, organised and motivated to make a positive impact. By joining EOS, you will work in a collaborative environment where your contribution is recognised and where you can continue to develop your skills and career.</div> <h2>Position Overview</h2> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">We are seeking a highly organised and detail-oriented <strong>Sales Operations Specialist</strong> to serve as the operational backbone of our sales organisation.</div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">In this role, you will connect Sales, Marketing, Finance, Customer Success and Product teams to streamline sales processes, maintain CRM integrity, and deliver actionable reporting and analysis.</div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">The ideal candidate thrives in a fast-paced environment, excels at cross-functional coordination and can translate complex or raw data into clear performance insights for sales leaders and executive stakeholders.</div> <h2>Key Responsibilities</h2> <h3>Sales Coordination and Process Optimisation</h3> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Act as the primary operational liaison for the regional sales team, supporting day-to-day logistics, responding to process enquiries and helping resolve workflow bottlenecks.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Coordinate cross-functional processes across Sales, Marketing, Customer Success and Finance, including deal handovers, contract routing and invoicing dependencies.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Maintain and optimise CRM workflows using platforms such as Salesforce or HubSpot, ensuring data integrity, accurate deal stages and effective lead routing.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Support sales onboarding by coordinating training schedules, compiling enablement resources and tracking ramp-up timelines.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Facilitate weekly and monthly sales meetings, coordinate agendas, document decisions and follow up on agreed actions.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Identify process inefficiencies and support the development of clear, consistent and repeatable standard operating procedures.</li> </ul> <h3>Reporting, Data and Analytics</h3> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Build, maintain and automate recurring sales-performance dashboards and operational tracking reports.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Monitor key sales metrics and KPIs, including pipeline velocity, win/loss ratios, quota attainment, average deal size and sales-cycle duration.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Conduct weekly pipeline reviews to support forecasting accuracy and identify risks across sales stages.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Produce ad hoc analytical reports for executive leadership to inform strategic decision-making, forecasting and territory planning.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Conduct regular data audits to remove duplicate records, correct missing or inaccurate entries and maintain effective database hygiene.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Translate complex data into concise visual reports, summaries and recommendations for frontline sales teams and leadership.</li> </ul> <h2>Qualifications and Requirements</h2> <h3>Experience</h3> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf"><strong>2–4 years of experience</strong> in Sales Operations, Revenue Operations, Business Operations or a closely related coordination role.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Demonstrated experience managing projects or operational processes involving multiple departments and competing priorities.</li> </ul> <h3>Systems and Tools</h3> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Hands-on experience using CRM platforms such as Salesforce or HubSpot.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Advanced proficiency in Microsoft Excel or Google Sheets, including VLOOKUP/XLOOKUP, PivotTables and data visualisation.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Familiarity with business intelligence and reporting tools such as Tableau, Microsoft Power BI or Looker is desirable.</li> </ul> <h3>Core Competencies</h3> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf"><strong>Exceptional coordination:</strong> A demonstrated ability to manage cross-functional projects, maintain momentum and align stakeholders with different priorities.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf"><strong>Analytical thinking:</strong> The ability to interpret complex data and convert it into meaningful executive-level reports, visualisatio