<div class="content-intro"><p>Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.</p> <p>Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.</p> <p>Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.</p> <p>At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.</p> <p> </p> <p><strong>How we work at Aircall</strong>: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.</p> <p> </p></div><p>We are seeking a talented and <strong>Strategic Partner Account Manager (PAM) </strong>to join our dynamic team in<strong> London.</strong> This role is crucial for driving our growth and development within the UK, Ireland & Nordics. As a Strategic PAM, you will manage and develop key strategic partnerships with leading integration providers and channel partners to expand Aircall's market presence and drive revenue growth.</p> <p>This role requires a blend of strategic thinking, relationship management, and hands-on execution. You will be responsible for nurturing relationships with our partners, identifying new business opportunities, and working closely with cross-functional teams to ensure successful partnership outcomes.</p> <p>This role is for the Aircall office in London <strong>(at least three core days at the office).</strong></p> <h3>Key Responsibilities:</h3> <ul> <li><strong>Partnership Management:</strong> Develop and manage relationships with key strategic partners, including software providers and channel partners (e.g., System Integrators, Solution Partners, Digital Consulting firms).</li> <li><strong>Business Development:</strong> Identify new partnership opportunities and develop strategies to expand Aircall’s market presence in the UK&I and Nordics region.</li> <li><strong>Strategic Planning:</strong> Utilize data-driven insights to create and execute strategic partnership plans that align with Aircall’s business objectives.</li> <li><strong>Collaboration:</strong> Work closely with other GTM teams, and Product Development teams to ensure a cohesive approach to partnership management and to drive joint initiatives.</li> <li><strong>Performance Tracking:</strong> Monitor and evaluate the performance of partnerships using KPIs and metrics, ensuring alignment with Aircall’s goals and objectives.</li> <li><strong>Market Insight:</strong> Stay informed about industry trends, competitive landscape, and market opportunities to provide strategic insights and recommendations.</li> <li><strong>Event Participation:</strong> Represent Aircall at industry events, conferences, and thought leadership forums to enhance brand visibility and partnership opportunities.</li> </ul> <h3><strong>A little more about you:</strong></h3> <ul> <li><strong>Analytical and Strategic Thinker: </strong>You have strong analytical skills and can leverage data to inform strategic decisions. You can identify market trends and opportunities to drive partnership growth.</li> <li><strong>Relationship Builder: </strong>You excel in building and nurturing relationships with partners. Your interpersonal skills enable you to engage with diverse stakeholders effectively.</li> <li><strong>Results-Driven: </strong>You are focused on achieving targets and delivering results. Your proactive approach ensures you can identify and act on opportunities swiftly.</li> <li><strong>Effective Communicator:</strong> You possess excellent communication skills, both written and verbal. You can convey complex ideas clearly and persuasively in both one-on-one and group settings.</li> <li><strong>Collaborative Team Player: </strong>You thrive in a collaborative environment, working well with cross-functional teams to achieve shared goals.</li> <li><strong>Adaptable and Resilient: </strong>You are flexible and can adapt to a fast-paced, dynamic environment. You are resilient in the face of challenges and can navigate ambiguity effectively.</li> <li><strong>Cultural Fit: </strong>You align with Aircall's core values and culture, bringing a positive, can-do attitude, a passion for technology and innovation, and a commitment to driving growth in the UKI region.</li> </ul> <p>We believe that these qualities, combined with your professional skills and experience, will make you a standout candidate