<p><span data-contrast="none">Balsam Brands is looking for an enthusiastic and experienced individual to assist in managing our Balsam Hill Studio retail store at Whalers Village in Lahaina, HI. In this role, you will have the opportunity to help ensure that our customers experience the magic of Balsam Hill in an inspired holiday setting.</span><span data-ccp-props="{"201341983":0,"335559685":719,"335559740":240,"335559991":359,"469777462":[719],"469777927":[0],"469777928":[1]}"> </span></p> <p><span data-contrast="none"><span data-ccp-parastyle="Body Text">The Assistant Store Manager will work side by side with the Store Manager to c</span><span data-ccp-parastyle="Body Text">r</span><span data-ccp-parastyle="Body Text">eate a positive work environment that ensures customer satisfaction, maximizes productivity, and drives sales. From providing excellent customer </span><span data-ccp-parastyle="Body Text">experiences</span><span data-ccp-parastyle="Body Text">, driving employee engagement, and leading merchandising and sales strategies, the Assistant Store Manager will play a crucial role in the success of Balsam Hill Studio. We are especially excited about candidates who have a proven </span><span data-ccp-parastyle="Body Text">track record</span><span data-ccp-parastyle="Body Text"> of retail success and creating customer-centric shopping experiences!</span></span><span data-ccp-props="{"335559685":720,"335559737":85}"> </span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">What </span><span data-ccp-parastyle="heading 1">you’ll</span><span data-ccp-parastyle="heading 1"> </span><span data-ccp-parastyle="heading 1">do:</span></span></strong><span data-ccp-props="{"201341983":1,"335559738":243,"335559740":244}"> </span></p> <ul> <li data-leveltext="•" data-font="Calibri" data-listid="1" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1620,"335559991":360,"469769242":[9675],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="2"><span data-contrast="none">Deliver exceptional customer experiences through personalized service, product expertise, and proactive problem resolution while fostering long-term customer relationships</span><span data-ccp-props="{"201341983":1,"335559740":254,"469777462":[719],"469777927":[0],"469777928":[1]}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="Calibri" data-listid="1" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1620,"335559991":360,"469769242":[9675],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="2"><span data-contrast="none">Lead the sales floor during assigned shifts by modeling effective selling behaviors, coaching associates in real time, and ensuring consistent execution of the customer experience</span><span data-ccp-props="{"201341983":0,"335559740":240,"469777462":[719],"469777927":[0],"469777928":[1]}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="Calibri" data-listid="1" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1620,"335559991":360,"469769242":[9675],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="2"><span data-contrast="none">Support achievement of store sales goals by coaching selling behaviors, monitoring performance trends, and driving results against key performance indicators including sales, conversion, average order value (AOV), and units per transaction (UPT)</span><span data-ccp-props="{"201341983":1,"335559738":1,"335559740":255,"469777462":[719],"469777927":[0],"469777928":[1]}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="Calibri" data-listid="1" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1620,"335559991":360,"469769242":[9675],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="2"><span data-contrast="none">Gather customer insights and feedback and communicate observations to store leadership</span><span data-ccp-props="{"201341983":1,"335559738":1,"335559740":255,"469777462":[719],"469777927":[0],"469777928":[1]}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="Calibri" data-listid="1" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1620,"335559991":360,"469769242":[9675],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="2"><span data-contrast="none">Coach associates on product knowledge, selling techniques, and customer engagement to support individual and store performance goals</span><span data-ccp-props="{"201341983":1,"335559738":2,"335559740":255,"469777462":[719],"469777927":[0],"469777928":[1]}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="Calibri" data-listid="1" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":1620,"335559991":360,"469769242":[9675],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="2"><span data-contrast="none">Maintain visual merchandising, promotional displays, replenishment, and overall store presentation in accordance with company standards</span><span data-ccp-props="{"201341983":1,"335559738":2,"3355