<h2><span style="font-size: 12pt;">About the role:</span></h2> <p><span class="TextRun SCXW181055453 BCX0" lang="EN" data-contrast="auto"><span class="NormalTextRun SCXW181055453 BCX0">The Technical Sales Engineer acts as a primary technical authority on sales calls and RFPs, informs scope, effort and delivery timelines for integrated solutions, performs live product demonstrations, and evaluates partner tech stacks and objectives for compatibility - while serving as the connective tissue between Sales, Marketing, Partner IT, and internal Product/Engineering teams to keep deals moving from discovery to go-live.</span></span><span class="EOP Selected SCXW181055453 BCX0" data-ccp-props="{}"> </span></p> <h2><span style="font-size: 12pt;">Key responsibilities:</span></h2> <p><strong><span data-contrast="auto">Complex Solution Selling</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134245418":false,"134245529":false}"> </span></p> <ul> <li><span data-contrast="auto">Serve as the primary technical expert throughout the sales cycle - joining AM discovery calls and partner meetings when platform integrations or product delivery are on the agenda. </span><span data-ccp-props="{"134245418":false,"134245529":false}"> </span></li> <li><span data-contrast="auto">Informs the solution design for primary product offerings (FSA SmartSpender, Email-as-a-Service (EaaS), DirectPay, and related integrations) and is the primary liaison between Product and Sales. </span><span data-ccp-props="{"134245418":false,"134245529":false}"> </span></li> <li><span data-contrast="auto">Support pre-sales demos and RFP responses with technical accuracy. </span><span data-ccp-props="{"134245418":false,"134245529":false}"> </span></li> <li><span data-contrast="auto">Develop and maintain technical proficiency in supported product offerings sufficient to run live solution demonstrations and articulate technical differentiation to enterprise partners. </span><span data-ccp-props="{"134245418":false,"134245529":false}"> </span></li> <li><span data-contrast="auto">Provide a point of view on technical and process recommendations to partners and prospects, positioning solutions in terms of revenue impact, cost reduction, and partner satisfaction. </span><span data-ccp-props="{"134245418":false,"134245529":false}"> </span></li> <li><span data-contrast="auto">Delivers technical scope, estimated effort, and delivery timelines to support sales up-selling, onboarding, and implementation needs. </span><span data-ccp-props="{"134245418":false,"134245529":false}"> </span></li> </ul> <p><strong><span data-contrast="auto">Cross-Functional Leadership</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134245418":false,"134245529":false}"> </span></p> <ul> <li><span data-contrast="auto">Acts as a key stakeholder alongside Product and Engineering across the deal lifecycle, providing sales and technical context that informs solution design decisions. </span><span data-ccp-props="{"134245418":false,"134245529":false}"> </span></li> <li><span data-contrast="auto">Provide the connective tissue between AMs, Marketing/Creative, Partner IT teams, and internal Product/Engineering teams. </span><span data-ccp-props="{"134245418":false,"134245529":false}"> </span></li> <li><span data-contrast="auto">Feed product feedback and integration friction points back to internal stakeholders, representing the partner's technical voice internally. </span><span data-ccp-props="{"134245418":false,"134245529":false}"> </span></li> <li><span data-contrast="auto">Participate in prioritization and scoping of new features and services alongside Product and Engineering, ensuring partner and market feedback shapes the roadmap. </span><span data-ccp-props="{"134245418":false,"134245529":false}"> </span></li> </ul> <p><strong><span data-contrast="auto">Technical Troubleshooting & Solution Design </span></strong><span data-ccp-props="{"134245418":false,"134245529":false}"> </span></p> <ul> <li><span data-contrast="auto">Maintain deep knowledge of partner tech stacks and proactively surface compatibility issues or upgrade impacts. </span><span data-ccp-props="{"134245418":false,"134245529":false}"> </span></li> <li><span data-contrast="auto">Identify partner pain points and inform alternative technical or process solutions </span><span data-ccp-props="{"134245418":false,"134245529":false}"> </span></li> <li><span data-contrast="auto">Works very closely with Product & Engineering teams to ensure new or modified integrations meet business requirements and that interface issues are documented and resolved before go-live. </span><span data-ccp-props="{"134245418":false,"134245529":false}"> </span></li> </ul> <p><strong><span data-contrast="auto">Documentation & Enablement </span></strong><span data-ccp-props="{"134245418":false,"134245529":false}"> </span></p> <ul> <li><sp