<h2><span style="font-size: 12pt;">About the role:</span></h2> <p><span data-contrast="auto">We are looking for a full-stack UX Designer to help shape customer experiences across our digital health and ecommerce platforms. Reporting to the Director of User and Experience Design, you will own the design process end to end — research, UX design, design systems, and UI — shaping how customers discover, engage with, and trust our digital products. In a single week you might move between user interviews, flows, component specs, and polished production screens. This is a hands-on IC role for someone who loves the craft and the pace.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="auto">We move fast. Priorities shift. Context switching is part of the job. We want a scrappy mindset, strong judgment, and the sense to know when to push for perfect and when to ship, learn, and iterate</span><span data-contrast="none">.</span></p> <h2><span style="font-size: 12pt;">Key responsibilities:</span></h2> <ul> <li><strong><span data-contrast="none">End-to-end design execution: </span></strong><span data-contrast="none">Own the design process from research and discovery through wireframing, prototyping, and high-fidelity UI.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":431,"335559737":0,"335559738":0,"335559739":0,"335559740":276,"335559991":288}"> </span></li> <li><strong><span data-contrast="none">Customer experience design: </span></strong><span data-contrast="none">Design and optimize experiences for ecommerce customers and internal users across CMS, MarTech, and operational platforms. Build intuitive, consistent, scalable interfaces that support seamless workflows and a cohesive brand.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":431,"335559737":0,"335559738":0,"335559739":0,"335559740":276,"335559991":288}"> </span></li> <li><strong><span data-contrast="none">UX research and testing: </span></strong><span data-contrast="none">Plan and run user research, including interviews and usability testing. Turn customer pain points and behaviors into insights and design decisions.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":431,"335559737":0,"335559738":0,"335559739":0,"335559740":276,"335559991":288}"> </span></li> <li><strong><span data-contrast="none">Design systems and components: </span></strong><span data-contrast="none">Contribute components, patterns, and tokens that scale cleanly between design and development.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":431,"335559737":0,"335559738":0,"335559739":0,"335559740":276,"335559991":288}"> </span></li> <li><strong><span data-contrast="none">User acceptance testing (UAT): </span></strong><span data-contrast="none">Partner with stakeholders to validate designs through structured UAT, keeping work aligned with customer needs and business goals.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":431,"335559737":0,"335559738":0,"335559739":0,"335559740":276,"335559991":288}"> </span></li> <li><strong><span data-contrast="none">Collaboration and communication: </span></strong><span data-contrast="none">Work closely with product managers, engineers, and cross-functional partners. Communicate design decisions clearly and advocate for the customer without slowing the team down.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":431,"335559737":0,"335559738":0,"335559739":0,"335559740":276,"335559991":288}"> </span></li> <li><strong><span data-contrast="none">Brand consistency: </span></strong><span data-contrast="none">Maintain brand integrity across digital platforms while pushing thoughtful improvements to the visual identity.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":431,"335559737":0,"335559738":0,"335559739":0,"335559740":276,"335559991":288}"> </span></li> <li><strong><span data-contrast="none">Agile support: </span></strong><span data-contrast="none">Plug into Agile/Scrum workflows, prioritize ruthlessly, and ship iterative improvements sprint over sprint.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":431,"335559737":0,"335559738":0,"335559739":0,"335559740":276,"335559991":288}"> </span></li> </ul> <h2><span style="font-size: 12pt;">What you'll need:</span></h2> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">Experience and Skills</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":200,"335559739":100}"> </span></p> <ul> <li><span data-contrast="none">Minimum 3+ years in UX/UI design with a strong portfolio and case studies that show end-to-end work.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":431,"335559737":0,"335559738"