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Technical Partner Solutions Intern

aircallioinc · Paris Office · Paris Office
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<div class="content-intro"><p>Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.</p> <p>Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.</p> <p>Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.</p> <p>At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.</p> <p> </p> <p><strong>How we work at Aircall</strong>: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.</p> <p> </p></div><p>Behind every great integration is someone making sure the partner has what they need to build, launch and succeed. That's what this role is about.</p> <p>As a <strong>Technical Partner Solutions Intern,</strong> you'll work directly with Aircall's technology partners throughout the integration lifecycle — helping them understand our APIs, scope their integration, navigate technical questions, launch successfully and stay engaged after release.</p> <p>You'll work under the guidance of the Technical Partnerships Manager and collaborate closely with our Developer Advocate and Alliance Partnerships team. You'll build hands-on experience in problem-solving, project coordination and partner support along the way. By working with different teams and partners, you'll gain broad exposure to integrations, APIs, partner management and <strong>Qualifications</strong></p> <ul> <li>You have a <strong>solid understanding of APIs, webhooks and software integrations</strong> and can read technical documentation and troubleshoot common integration issues independently.</li> <li>You're <strong>interested in AI and the future of software integrations</strong>, and curious about how AI agents can interact with other tools and systems.</li> <li>You're <strong>organised and good at managing projects</strong> — you can keep track of partner milestones, follow up on actions and manage multiple workstreams and priorities at the same time.</li> <li>You're a <strong>clear communicator</strong> and can explain technical concepts to both technical and non-technical audiences.</li> <li>You're a <strong>problem-solver</strong> — you can break down ambiguous technical questions, figure out what's happening and work towards a practical solution.</li> <li>You're <strong>detail-oriented and thorough</strong> — you spot edge cases, ask the right questions and make sure things don't fall through the cracks.</li> <li>You're <strong>self-driven and adaptable</strong> — you're comfortable managing changing priorities and taking ownership of your work.</li> <li>You're <strong>partner and customer-oriented</strong> — you care about the experience and outcomes of the people using what gets built, not just the technical specification.</li> <li>You're <strong>fluent in English</strong> and comfortable communicating with international partners and colleagues.</li> </ul> <p> </p> <ul> <li>You have <strong>previous experience in a similar role</strong>, such as technical support, partner support, solutions engineering or technical project coordination.</li> <li>You have <strong>experience working with SaaS tools</strong>, such as CRMs, helpdesks or CCaaS/UCaaS platforms.</li> <li>You have <strong>hands-on experience with REST APIs, webhooks, OAuth or API testing tools</strong>.</li> <li>You have <strong>experience creating technical documentation or partner-facing content</strong>, such as developer guides, tutorials or enablement materials.</li> <li>You have <strong>some familiarity with AI agents, AI integrations or MCP</strong></li> </ul> <p><br><br></p> <p>You'll build a strong foundation across technical solutions, APIs, SaaS integrations, partner management, developer advocacy and ecosystem development. You'll learn how integrations are scoped, built, tested, launched and supported — working directly with technology partners and collaborating with Product, Engineering, Tech Partnerships, Developer Experience and GTM teams.</p> <p>You'll also gain hands-on experience maintaining developer resources, improving technical documentation and supporting initiatives that engage developers and partners, plus exposure to the emerging AI ecosystem — AI agents, agentic workflows and MCP-based integrations.</p> <p>Most importantly, you'll develop the ability to sit between technology, partners

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