<div> <p><strong>Location:</strong> Marietta, Georgia<br><strong>Reports To:</strong> President / Business Leader<br><strong>Employment Type:</strong> Full-Time</p> <p><strong>Position Summary</strong></p> <p>Appell Striping of Georgia is seeking an Operations Manager to lead the day-to-day execution of our commercial pavement maintenance operation.</p> <p>This role owns the business from <strong>sold job to completed job</strong>.</p> <p>The Operations Manager is responsible for scheduling, field crews, equipment, materials, subcontractors, job quality, safety, job profitability, and customer communication throughout the production process. The expectation is simple: <strong>complete quality work safely, on time, and at or above the margin we sold it for.</strong></p> <p>This is a hands-on leadership role. The right person will spend significant time in the field, develop strong crews, solve problems quickly, and create the operating discipline necessary to scale the business.</p> <p><strong>Core Responsibilities</strong></p> <p><strong>Production & Scheduling</strong></p> <ul> <li>Own the production calendar and scheduling of all sold work.</li> <li>Coordinate labor, equipment, materials, subcontractors, and customer access requirements before each job.</li> <li>Ensure crews have clear job scopes, site plans, materials, and expectations before arriving on site.</li> <li>Adjust schedules quickly when weather, customer issues, staffing, or other conditions change.</li> <li>Maintain visibility into upcoming production capacity and communicate constraints before they become problems.</li> </ul> <p><strong>Field Leadership</strong></p> <ul> <li>Lead, coach, and hold field technicians accountable for performance.</li> <li>Conduct regular jobsite visits and provide hands-on leadership when needed.</li> <li>Establish clear expectations for professionalism, productivity, workmanship, and customer interaction.</li> <li>Develop crew leaders capable of independently managing jobs in the field.</li> <li>Participate in recruiting, onboarding, training, performance management, and personnel decisions.</li> </ul> <p><strong>Quality Control</strong></p> <ul> <li>Ensure every project meets Appell standards and the customer's agreed scope of work.</li> <li>Inspect jobs throughout production and before final completion when appropriate.</li> <li>Reduce callbacks, rework, missed scope, and customer complaints.</li> <li>Own operational resolution of customer issues and escalate significant concerns quickly.</li> <li>Ensure job photos, documentation, and closeout requirements are completed.</li> </ul> <p><strong>Job Profitability</strong></p> <ul> <li>Understand the estimated labor, materials, equipment, and subcontractor assumptions for every project.</li> <li>Manage each job to protect or improve estimated gross margin.</li> <li>Identify scope changes and additional work before completing work outside the original proposal.</li> <li>Track labor hours, material usage, subcontractor expenses, and operational variances.</li> <li>Review completed jobs to identify why projects performed above or below expectations.</li> <li>Partner with sales to improve estimating based on actual field results.</li> </ul> <p><strong>Safety</strong></p> <ul> <li>Own the safety culture for Appell's field operation.</li> <li>Ensure employees follow company safety procedures, OSHA requirements, traffic-control practices, PPE requirements, and equipment procedures.</li> <li>Conduct regular safety meetings and jobsite observations.</li> <li>Immediately address unsafe behavior or conditions.</li> <li>Ensure incidents are properly documented, investigated, and corrected.</li> </ul> <p><strong>Equipment & Materials</strong></p> <ul> <li>Maintain accountability for trucks, striping machines, sealcoat equipment, trailers, tools, and other company assets.</li> <li>Maintain preventative maintenance schedules and minimize unnecessary equipment downtime.</li> <li>Ensure crews properly clean, maintain, secure, and return equipment after jobs.</li> <li>Manage inventory levels for paint, sealer, crackfill material, traffic-control equipment, and other frequently used supplies.</li> <li>Reduce waste, loss, theft, and unnecessary purchases.</li> </ul> <p><strong>Subcontractor Management</strong></p> <ul> <li>Coordinate subcontractors used for asphalt repair, specialty services, or additional production capacity.</li> <li>Ensure subcontractors understand the scope, schedule, quality expectations, insurance requirements, and customer expectations before beginning work.</li> <li>Verify subcontracted work before approving invoices.</li> <li>Hold subcontractors to the same professionalism and quality standards expected of Appell employees.</li> </ul> <p><strong>Customer Experience</strong></p> <ul> <li>Serve as the primary operational contact after a job is handed off from sales.</li> <li>Confirm scheduling and site requirements with customers.</li> <li>Communicate proactively when schedules or field conditions change.</li> <li>Addr