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Product Manager

alertmedia · Remote, United States or Austin, TX HQ · Austin, Texas, United States
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<p><strong><span data-contrast="auto">Do work that matters.</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><strong><span data-contrast="auto">At AlertMedia,</span></strong><span data-contrast="auto"> we help organizations protect their people, operations, and brand. Our modern </span><strong><span data-contrast="auto">Risk Intelligence and Response</span></strong><span data-contrast="auto"> platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><strong><span data-contrast="auto">Our core values drive us in our important mission of keeping people safe & informed: </span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <ul> <li><em><span data-contrast="auto">We’re humans not robots</span></em><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><em><span data-contrast="auto">Customers always come first</span></em><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><em><span data-contrast="auto">We work better together</span></em><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><em><span data-contrast="auto">Simplicity is our strength</span></em><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><em><span data-contrast="auto">Our reputation is priceless</span></em><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><em><span data-contrast="auto">Hard work pays off</span></em><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> </ul> <p><span data-contrast="auto">As one of the fastest growing SaaS start-up companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"><strong>Who You Are:</strong><br><br>As an AlertMedia <strong>Product Manager</strong> you will have a primary role in setting the vision for our products while also playing an integral part in the day-to-day activities to make the vision a reality. Every day you’ll employ your ability to move smoothly between cross-functional teams, inspiring, learning and leading. Time with customers will be one of your best sources of improvements and new feature ideas. Best of all, you’ll be part of AlertMedia’s amazing culture and an important contributor to our rapid growth.<br><br>You are passionate about your products, and maybe even a little obsessive. You see both the forest AND the trees. You are energetic, empathic and earnest. Collaborating with people across different functions comes naturally to you. You are known for your willingness to share information and having no ego. You refuse to give up when the path isn’t clear. <br><br>When a critical event unfolds, the hard part is rarely knowing that something happened — it is understanding the impact and coordinating the many steps, people, and systems that have to move in the right order, quickly, and often all at once. AlertMedia is transforming how organizations use AI and data to turn response into action, and this role will lead that effort. <br><br><strong>What You Get To Do Every Day:</strong><br>Customer and Market Understanding</span></p> <ul> <li>Develop deep expertise in the personas we serve — security, safety, business continuity, IT, and operations leaders, and the responders who execute when something goes wrong — including how their work is structured, staffed, measured, and escalated.</li> <li>Interview customers and prospects continuously. Run discovery conversations, workflow walk-throughs, and feedback sessions that produce specific problem statements rather than feature requests.</li> <li>Maintain a clear, current view of the problems we solve well today, the opportunities to solve problems better, and the problems we should be solving 12 to 24 months from now.</li> <li>Track industry trends, the automation and AI landscape, platform and integration changes, and the competitive field, and translate them into implica

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