<h2><span style="font-size: 12pt;"><strong>About Nurture</strong></span></h2> <p><span style="font-size: 12pt;">Nurture, a Pushpay company, is a pastoral care platform helping churches shepherd their people through technology. We are growing rapidly inside Pushpay and are hiring our first dedicated Customer Success Manager to partner directly with our Head of Customer Experience. This person will help shape the scaffolding of how Nurture serves churches at scale — from onboarding through long-term relationships.</span></p> <p> </p> <p><span style="font-size: 12pt;"><strong>About the Role</strong></span></p> <p><span style="font-size: 12pt;">Today, one person leads onboarding, training, ongoing support, and the customer relationship across roughly 45 churches, with many more in the pipeline. This role exists to take significant ownership of that work — starting with onboarding and administrative drive — while growing into a true thought partner who can help build out the customer success function as Nurture scales. You will ride along on training trips and customer engagements early on, learning the pastoral and product context firsthand, then carry the weight of execution and process as we grow.</span></p> <p> </p> <p data-renderer-start-pos="11111"><span style="font-size: 12pt;"><em data-renderer-mark="true">Named as one of BuiltIn ‘<strong data-renderer-mark="true">Best Places to Work</strong>’ in Seattle, Denver and Dallas for 2025; ranked number <strong data-renderer-mark="true">10</strong> by Seattle Business Magazine in the ‘<strong data-renderer-mark="true">Washington’s 100 Best Companies to Work For’</strong> list in the large companies category for 2024; named as a 2025 '<strong data-renderer-mark="true">Best Places to Work for Women'</strong> by Best Companies Group.</em></span></p> <p data-renderer-start-pos="11111"> </p> <p data-renderer-start-pos="11111"><span style="font-size: 12pt;"><strong data-renderer-mark="true">Benefits and Compensation</strong></span></p> <p data-renderer-start-pos="11138"><span style="font-size: 12pt;">We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</span></p> <ul> <li style="font-size: 12pt;" data-renderer-start-pos="11307"><span style="font-size: 12pt;">100% employer-paid premiums for Medical <span data-highlighted="true" data-vc="highlighted-text"><span class="_kqswh2mm"><span class="_5pioz8co _189e1dm9 _1il9buyh _19lc184f _d0altlke" data-testid="definition-highlighter">HDHP</span></span></span> Plan, Dental, and Vision for employee</span></li> <li style="font-size: 12pt;" data-renderer-start-pos="11307"><span style="font-size: 12pt;">70% employer-paid premiums for Medical <span data-highlighted="true" data-vc="highlighted-text"><span class="_kqswh2mm"><span class="_5pioz8co _189e1dm9 _1il9buyh _19lc184f _d0altlke" data-testid="definition-highlighter">PPO</span></span></span> Plan for employees, and Medical, Dental, and Vision for dependents</span></li> <li style="font-size: 12pt;" data-renderer-start-pos="11506"><span style="font-size: 12pt;">401K match</span></li> <li style="font-size: 12pt;" data-renderer-start-pos="11520"><span style="font-size: 12pt;">Remote</span></li> <li style="font-size: 12pt;" data-renderer-start-pos="11520"><span style="font-size: 12pt;">12 paid Company Holidays</span></li> <li style="font-size: 12pt;" data-renderer-start-pos="11618"><span style="font-size: 12pt;">2 paid Volunteer Time Off days</span></li> <li style="font-size: 12pt;" data-renderer-start-pos="11652"><span style="font-size: 12pt;">15 days PTO to start, increases with tenure and seniority.</span></li> <li style="font-size: 12pt;" data-renderer-start-pos="11721"><span style="font-size: 12pt;">Paid parental and adoption leave</span></li> <li style="font-size: 12pt;" data-renderer-start-pos="11757"><span style="font-size: 12pt;"><strong>Compensation Range: $67,500 - $76,000, depending on location.</strong></span></li> </ul> <p data-renderer-start-pos="11822"><span style="font-size: 12pt;"><em data-renderer-mark="true">Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></span></p> <p data-renderer-start-pos="12151"><span style="font-size: 12pt;"><strong data-renderer-mark="true">The following states are approved as remote work locations for this position: AR, AZ, CA, CO, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, WA, VA - All other states are not in consideration for this role at this time.</strong></span></p> <h2> </h2> <h2><span style="font-size: 12pt;"><strong>What You'll Do</strong></span></h2> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Lead day-to-day onboarding execution: securing customer access, coordinating with the development team on technical setup, building out onboarding templates, and keeping projects moving from access through delivery.</spa