<div class="content-intro"><h2><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">Our Story</span></span></h2> <p><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">Launched in 2015, S</span><span data-ccp-parastyle="Normal (Web)">ol</span> <span data-ccp-parastyle="Normal (Web)">de</span><span data-ccp-parastyle="Normal (Web)"> J</span><span data-ccp-parastyle="Normal (Web)">aneiro</span><span data-ccp-parastyle="Normal (Web)"> is a globally recognized, award-winning beauty brand, drawing inspiration from Brazil’s beauty rituals, warmth, and spirit. </span><span data-ccp-parastyle="Normal (Web)">S</span><span data-ccp-parastyle="Normal (Web)">ol</span> <span data-ccp-parastyle="Normal (Web)">de</span><span data-ccp-parastyle="Normal (Web)"> J</span><span data-ccp-parastyle="Normal (Web)">aneiro</span> <span data-ccp-parastyle="Normal (Web)">delivers a sensory experience beloved by multi-generational consumers worldwide, with clinically proven results, transformative textures, and transportive fragrances. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":240,"335559740":240}"> </span></p> <p><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">Headquartered in New York and launched as a digitally native brand, we have expanded globally with teams in Paris, London, and Germany. </span><span data-ccp-parastyle="Normal (Web)">Our commitment to excellence </span><span data-ccp-parastyle="Normal (Web)">has earned high-profile honors, including being named one of </span></span><em><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">TIME1</span></span></em><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">00’s 2024 Most Influential Companies, </span></span><em><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">Fast Company’s</span></span></em><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)"> 2024 World's Most Innovative Companies, and </span></span><em><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">WWD Beauty Inc’s </span></span></em><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">Power Brands of 2024, underscoring its leadership in the beauty industry and outstanding workplace</span><span data-ccp-parastyle="Normal (Web)">. </span><span data-ccp-parastyle="Normal (Web)">These accolades highlight our dedication to being a leading brand in the beauty industry and an exceptional workplace.</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":0,"335559740":240}"> </span></p></div><h3><strong>What You'll Do</strong></h3> <p>As the 3PL MANAGER for the EMEA region, you will play a crucial role in ensuring operational excellence of our EMA Supply Chain. You will be the main point of contact for our 3PL and responsible for positioning SDJ as the preferred customer for operational performance. This position will require close collaboration with our Customer Operations team as well as our Commercial teams.</p> <p>The position will report to the Senior Manager, Fulfillment Operations - UK/EU.</p> <h3><strong data-start="752" data-end="781">What You’ll Be Working On</strong></h3> <p>Your responsibilities will extend across Logistics Operations, Order Delivery and Compliance, and Supplier-Facing functions:</p> <p><strong>3PL Management</strong></p> <p>· Act as the primary operational owner for SDJ's EMEA warehouse network across the UK, France and Poland.</p> <p>· Manage and monitor the day-to-day logistics, fulfilment and last-mile delivery operations to customers across the EMEA region.</p> <p>· Partner with our 3PL providers to maintain compliance with retailer, distributor and customer requirements.</p> <p>· Handle order discrepancies, claims and chargebacks.</p> <p>· Prioritise outbound orders and inbound deliveries based on business needs.</p> <p>· Review and approve 3PL invoices.</p> <p>· Support inventory-related investigations and issue resolution in partnership with the Inventory team.</p> <p>· Proactive Communication: Provide clear visibility on order progress and communicate proactively any foreseen delays.</p> <p><strong>Operational Excellence</strong></p> <p>· Develop and implement strategies to enhance the efficiency of 3PL operations across the EMEA network.</p> <p>· Drive standardisation of processes, reporting and operational governance across warehouse partners.</p> <p>· Lead continuous improvement initiatives to simplify processes, improve service levels and reduce manual activities.</p> <p>· Support implementation of new customer onboarding, operational set-up activities and process enhancements.</p> <p><strong>Performance Management</strong></p> <p>· Establish and monitor key performance indicators (KPIs) to measure operational performance, ensuring that metrics align with business expectations and industry standards.</p> <p>· Create and maintain performance scorecards to provide visibility of both SDJ and 3PL performance.</p> <p>· Lead regular performance reviews with 3PL partn